Receptionist Diploma

NVQ

Online

£ 314 VAT inc.

Description

  • Type

    NVQ Level 3

  • Methodology

    Online

  • Duration

    1 Year

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

Receptionist Diploma Course is one of our best selling and most popular course.
This course is suitable for anyone aspiring to or already working in the field of receptionist and looks at skills needed to improve workplace management. By taking this course you will gain the necessary skills to perform effectively in this field.
The Receptionist Diploma Course is organized into 82 modules and includes everything you need to become successful in this profession.
To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 66 hours!
If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

Receptionist Diploma is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of 9.99 and PDF Certificate at 4.99.

Earn a free e-certificate upon successful completion.
Accessible, informative modules taught by expert instructors
Study in your own time, at your own pace, through your computer tablet or mobile device
Benefit from instant feedback through mock exams and multiple-choice assessments
Get 24/7 help or advice from our email and live chat teams
Full Tutor Support on Weekdays

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Subjects

  • Receptionist
  • Excel
  • Time management
  • Communication Training
  • MS Excel
  • Importance
  • Telephone
  • Listening
  • Messages
  • Confidentiality

Course programme

COURSE CURRICULUM

Receptionist
  • Receptionist
  • Importance of Receptionist
  • Different Types of Receptionist & Roles
  • Communication Skills for Receptionist
  • Telephone Skills
  • Listening Skills
  • Taking Messages
  • Presenting & Appearance
  • Reservation Procedure
  • Confidentiality Checklist
  • Being Organized as Receptionist
  • Becoming a Successful Receptionist
Being an Assistant
  • Module One – Getting Started
  • Module Two – Working with Your Manager
  • Module Three – Administrative Soft Skills
  • Module Four – Effective Time Management
  • Module Five – Meeting Management
  • Module Six – Tools of the Trade (I)
  • Module Seven – Tools of the Trade (II)
  • Module Eight – Being an Effective Gatekeeper
  • Module Nine – Organizational Skills
  • Module Ten – Confidentiality Guidelines
  • Module Eleven – Special Tasks
  • Module Twelve – Wrapping Up
  • Office P.A. Training – Activities
Answering Telephones
  • Module One – Getting Started
  • Module Two – Core Skills Required
  • Module Three – Self-Management (I)
  • Module Four – Self-Management (II)
  • Module Five – Time Management (I)
  • Module Six – Time Management (II)
  • Module Seven – Organizing and Planning (I)
  • Module Eight – Organizing and Planning (II)
  • Module Nine – Communication (I)
  • Module Ten – Communication (II)
  • Module Eleven – Additional Challenges
  • Module Twelve – Wrapping Up
  • Professional Telephone Receptionist Course- Activities
Microsoft Word
  • Module One – Getting Started
  • Module Two – Opening
  • Module Three – Working with the Interface
  • Module Four – Your First Document
  • Module Five – Basic Editing Tasks
  • Module Six – Basic Formatting Tasks
  • Module Seven – Formatting Paragraphs
  • Module Eight – Advanced Formatting Tasks
  • Module Nine – Working with Styles
  • Module Ten – Formatting the Page
  • Module Eleven – Sharing Your Document
  • Module Twelve – Wrapping Up
Microsoft Excel
  • Module One – Getting Started
  • Module Two – Opening Excel
  • Module Three – Working with the Interface
  • Module Four – Your First Worksheet
  • Module Five – Viewing Excel Data
  • Module Six – Building Formulas
  • Module Seven – Using Excel Functions
  • Module Eight – Using Quick Analysis
  • Module Nine – Formatting Your Data
  • Module Ten – Using Styles, Themes, and Effects
  • Module Eleven – Printing and Sharing Your Workbook
  • Module Twelve – Wrapping Up
Microsoft PowerPoint
  • Module One – Getting Started
  • Module Two – Opening PowerPoint
  • Module Three – Working with the Interface
  • Module Four – Your First Presentation
  • Module Five – Working with Text
  • Module Six – Formatting Text and Paragraphs
  • Module Seven – Adding Pictures
  • Module Eight – Advanced Formatting Tasks
  • Module Nine – Working with Transitions and Animations
  • Module Ten – Setting Up Your Slide Show
  • Module Eleven – Showtime!
  • Module Twelve – Wrapping Up
Mock Exam
  • Mock Exam- Receptionist Diploma
Final Exam
  • Final Exam- Receptionist Diploma

Receptionist Diploma

£ 314 VAT inc.