Sales & Negotiation Skills
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Class hours
13h
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Duration
1 Year
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Online campus
Yes
The Sales & Negotiation Skills course is designed to equip learners with the essential techniques required to sell confidently, negotiate effectively, and build long-term professional relationships in competitive markets. This course explores the complete sales process, from understanding customer needs and building rapport to handling objections, closing deals, and negotiating win-win outcomes.
Learners will gain a strong understanding of sales psychology, communication strategies, persuasion methods, and negotiation frameworks used across modern business environments. The course focuses on practical sales scenarios, ethical negotiation approaches, and relationship-driven selling techniques that apply across industries such as retail, corporate sales, business development, customer service, and entrepreneurship.
Through structured modules, learners develop confidence in presenting value, influencing decision-makers, and managing price discussions professionally. The Sales & Negotiation Skills course also highlights how to adapt sales strategies to different customer types, manage resistance, and negotiate under pressure while maintaining professionalism and trust.
This online CPD course is ideal for anyone looking to strengthen their sales performance, enhance negotiation confidence, or progress into customer-facing and revenue-focused roles. The skills gained support career development, improve workplace effectiveness, and add recognised value to a professional CV.
Important information
Price for Emagister users:
About this course
Understand the full sales cycle and buyer decision processes
Build confidence in professional sales communication
Apply proven negotiation strategies and frameworks
Handle objections and resistance effectively
Improve closing techniques and deal outcomes
Strengthen relationship-based selling skills
The Sales & Negotiation Skills course is suitable for individuals at different career stages who want to improve their ability to sell, influence, and negotiate effectively. It is ideal for professionals working in sales, customer service, business development, retail, account management, and client-facing roles who wish to strengthen their commercial skills.
The course is also well-suited to entrepreneurs, freelancers, and small business owners who regularly negotiate pricing, contracts, or partnerships. Career starters looking to enter sales-focused roles will benefit from learning core techniques that employers value across multiple industries.
This course is equally appropriate for managers and team leaders who negotiate internally or externally and wish to communicate more persuasively. No prior sales experience is required, making the course accessible to learners seeking to develop transferable skills that support career progression, improved confidence, and professional effectiveness in sales-driven environments.
There are no formal entry requirements for the Sales & Negotiation Skills course, making it accessible to a wide range of learners. The course is suitable for individuals aged 16 and above who are interested in developing professional sales and negotiation abilities.
A good standard of English is recommended to understand course materials and assessments effectively. Basic numeracy skills are helpful for pricing discussions and commercial scenarios. Learners should also have fundamental IT skills to access online learning resources, complete assessments, and navigate the course platform comfortably.
Upon successful completion of the Sales & Negotiation Skills, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.
The Sales & Negotiation Skills course offers flexible, self-paced online learning designed to fit around professional and personal commitments. Learners can study at their own pace, allowing them to balance development with work and other responsibilities.
The course content is created by industry-experienced professionals and focuses on practical, career-relevant sales and negotiation principles. Modules are structured clearly to support skill development, confidence building, and real-world application.
By completing this course, learners gain valuable commercial and communication skills that enhance employability, support career progression, and strengthen a professional CV across a wide range of industries.
The Sales & Negotiation Skills course is designed to be accessible for beginners while remaining valuable for experienced professionals. Concepts are explained clearly and progressively, starting with core principles before moving to more advanced techniques. No prior sales or negotiation experience is required, making the course suitable for learners building skills from the ground up.
This course develops transferable skills that are highly valued by employers across many industries. Sales and negotiation abilities support career progression in roles such as sales executive, account manager, customer success specialist, business development officer, and team leader. The certification also strengthens your CV by demonstrating professional development and commercial awareness.
The Sales & Negotiation Skills course is delivered entirely online, allowing learners to study from anywhere with an internet connection. Learning materials are available 24/7, enabling flexible, self-paced study. Assessments are completed online, and learners can revisit content at any time during their access period for revision and confidence building.
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This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Retail
- Influencing Skills
- Objection Handling
- Professional Sales
- Corporate Sales
- Customer Service
- Business Development
- Negotiation Skills
- Sales Techniques
- Communication Training
- Sales Training
Teachers and trainers (1)
One Education
Course Provider
Course programme
Sales & Negotiation Skills focuses on developing the techniques required to influence, persuade, and close agreements effectively in professional settings. This unit covers sales fundamentals, customer needs analysis, communication strategies, negotiation tactics, objection handling, and relationship building. Learners gain an understanding of how to create value-driven proposals, negotiate confidently, and achieve mutually beneficial outcomes in sales and business negotiations.
Course Curriculum
- Introduction To The Sales And Negotiation Skills Masterclass
- Prepare The Train Driver - Self Development For The Sales Consultant
- Pre-suppositional Sales - Pre-Suppositions And Worldviews
- The SMART Process - Learn How To Manage Emotions
- The Coaches - Getting Ready For Passengers
- The Train Route - Planning Your Sales Route
- Selling Tickets - Understanding How Prospecting Works
- Prospecting By Networking
- Prospecting By Phone
- Online Prospecting
- Making Friends - Friendliness And Personality Types
- Body Language - How To Read Your Prospect
- Listening Station - Questioning And Listening
- Negotiation Station - How To Negotiate Successfully
- Objection Handling - How To Handle Objections To The Sale
- Closing The Sale
- Selling Season Tickets
Sales & Negotiation Skills
