Sales Training (Online)

Planning and organisation of negotiations in sales Process of sales negotiations: Welcoming, contact, information, argumentation, pricing, argumentation, closing Relevance of mutual respect and attention with regard to the customer The sales man as manager of emotions and relationships Transfer of positive emotions Increase of social competence as basis for successful sale and consulting Sales rhetoric and techniques for asking the right questions Argumentation techniques Pricing dialogue and resistance against the price fixed Types of customers and their treatment Closing techniques: Techniques for successful closing NLP in sales (How do top sales men achieve closing?) How to achieve sympathy and trust How to optimise self-presentation How to achieve creative solutions in cooperation with the customer Knowledge of human nature: The key to success in sales How to optimise the customer-sales man relationship