Courses in Sandbach

...The course is suitable for all. Course review: Alison will show you how to make your own unique piece of felt from coloured wools and a wide range of decorative materials... Learn about: Felt Making...

...things TO do. Customer Complaints - What should you do? - what happens when complaints are not dealt with satisfactorily/effectively. Ownership...

...can supply all you will need for use on the day for a nominal fee. Chris will guide you through what would be absolutely necessary for you to continue...

...questioning techniques to establish needs/benefit - your capability to deliver - and the customer choice of two attractive alternatives. Knowing when to use silence...

...Peter produces original hand carved natural stone figures and sculptures. Some of his more famous pieces include Gargoyles and the Green Man's head covered in...

...with both trade and internal customers. Call centre staff whose daily role concerns ongoing intensive telephone (and personal) contact, with both trade and internal customers...

...your own bespoke designs in glass. Items that may be made include pendants, earrings, tea light holders, sun catchers and coasters...

...Focussing on the future - what do we see. Positive or negative - identifying change - opportunities adapted for exploitation. Skills required in managing change...

...what would be absolutely necessary for you to continue with painting if you wished. You should go home with two lovely works of art. The day starts at 10 and finishes at... Learn about: Individual skills, Painting with Water Colours, Paint snow...

...potential in both individuals and teams. Those who want to maximise potential in both individuals and teams. The programme can be adapted to suit any given...

...rag rugging is an ideal way of using up any oddments of fabric or old clothes which are beyond being able to be recycled for the charity shops. Rag Rug Workshop... Learn about: Wall hangings...

...Gaining that all-important credibility - the essential ingredient of a confident leadership. Matching style to situation. Leadership - the art of motivation...

...Use Fire – retardant calico Put on a top cover (own material to be provided) Use braiding (bring your own) Use a stale gun and tacks Learn “y” and “w2... Learn about: Use a web stretcher, Learn “y” and “w2 upholstery cuts, Strip Chair...

...Environment - covering conditions and avoiding distractions. Avoiding interruptions - setting expectations with peers, subordinates and managers...

...All of the basic techniques of decorative paper cutting will be explained on the day. Basic Paper Cutting Skills Adults The workshop will also cover the following areas... Learn about: Traditional skill, Tool choice, Paper choice...

...Scenarios part 2. Review, Analysis and Action Plans...

...and ownership CASE for requirements specification Requirements testing / user acceptance testing Post-implementation review Roles of requirements actors Reviews...

...Closing session and completion of action plans...

...Private and public sector organisations Not-for-profit organisations Organisational models Depth of structure Centralisation The balance sheet The profit...

...Analysis. Closing session-review-action plans...