Courses in Sandbach

...You will then have the choice of turning it in to a wall hanging, a scarf or a handbag. The shoe, on the website, shows that you are limited only by your imagination!... Learn about: Felt Making...

...Vital Rules of Customer Care Putting yourself in the Customers place - treating Customers how you would like to be treated. Recap on 'The Rules'...

...can supply all you will need for use on the day for a nominal fee. Chris will guide you through what would be absolutely necessary for you to continue...

...to attract your customer Cricket Practice - Interactive Exercise Playing it cool and not getting personally involved - avoiding undesirable and unwanted...

...This includes lunch and refreshments on both days, finished stonework to take...

...vastly superior techniques and skills aimed at improving levels of competence AND confidence when dealing with customers - in particular, customers who can sometimes be angry...

...it's compatibility and how to cut it properly. Project methods and firing schedules are also explained before each activity. You will then be able to create...

...the way forward identified. Identification of resources and support for the management of change. Dimensions of change. Specific issues related to your industry...

...what would be absolutely necessary for you to continue with painting if you wished. You should go home with two lovely works of art. The day starts at 10 and finishes at... Learn about: Vanishing point, Brush Tequnique, Improve skills...

...What is a Coach? And what makes an effective Coach? Directive v Non-directive Coaching-Coaching/Management/Leadership-Concepts. Fulfilling potential in others-The basic model...

...be recycled for the charity shops. There are so many projects which you can use Rag Rug making for, from wall hangings, bags, cushions or simply as a... Learn about: Wall hangings...

...delegation Leadership and objective setting. Role-plays-putting it all into action. Final assessment and review...

...have previously practiced more traditional methods. Enrolment is done over the phone by calling The Potters Barn on 01270 884080 and placing a payment by credit or debit... Learn about: Use a web stretcher, Strip Chair, Learn “y” and “w2 upholstery cuts...

...technical knowledge and experience to your meetings. Summarise and record decisions - keep accurate minutes - actions, responsibilities, timescales...

...a bit of time for yourself! This relaxing day allows you to switch off from the outside world and learn the skills to create something beautiful from the simplest of materials... Learn about: Tool choice, Scissor control, Paper choice...

...Understanding body language. Listening/communication skills. Questioning techniques. Giving constructive feedback. Setting realistic, measurable and challenging targets...

...taken-for-granted Prioritising requirements Congruence with business objectives Overlapping requirements Identifying and negotiating conflicts between...

...audience stays alert and interested. CONTENTS Introductions - early beginnings at practising your presentation skills. Assessing and analysing a poor presentation...

...Private and public sector organisations Not-for-profit organisations Organisational models Depth of structure Centralisation The balance sheet The profit...

...Getting and understanding the Customer's viewpoint. Explaining benefits - not features. Part 2: Doing the Deal. Making objections specific. Putting objections into perspective...