Secretarial Courses London

...Identify the key components within the job role of the Office Manager/ Executive Assistant to fulfill their job role effectively. Understand what makes... Learn about: Team Training, Key Accounts and Customer Service, Communication Training...

...The course consists of: Types of minutes and writing styles available Chairperson's duties and responsibilities of the Minute Taker Establishing good working... Learn about: Common problems at meetings, What to do after the meeting, Responsibilities of M T...

...in order to ensure accurate information in the best way possible. Also, dealing with other’s demands while you’re dealing with a wide range of tasks... Learn about: Keyboard Skills, MS Excel, Communication Training...

...Job functions of a PA /Secretary Diary Management Business Letter Writing foundation Composing Faxes, Memorandums and E-mails Telephone skills Making Travel... Learn about: Touch Typing, Petty Cash, Email Writing...

...How to take a lead role in meetings Tips on taking of minutes Audio transcription practice (optional) Typing enhancement (optional) Performance Confidence... Learn about: Communication Skills, Delegating Skills, Email Writing...

...Diary Management Business Letter Writing foundation Composing Faxes, Memorandums and E-mails Telephone skills Making Travel/Hotel Arrangements Organising... Learn about: Interface with HR, Communication Skills, Minute Taking...

...introduction about Souters will be emailed the same day. The course consists of: Job functions of a PA Diary Management Business Letter Writing Composing E-mails... Learn about: Business letter, Delegating Skills, Career planning...

...COURSE DETAILS Before The Meeting: Preparation Understanding the purpose of the meeting The type of meeting The meeting agenda The purpose and value... Learn about: Minute Taking...

...Management decisions can only be as good as the information that informs those decisions. Do your management reports paint a clear and accurate picture...

...Each session has been planned to offer as much scope as possible for interaction between delegates, both among themselves and with the course tutors...

...The PA is in a position of special responsibility, privy to her or his manager's confidential information, managing two busy diaries (yours and theirs)...

...Entry requirements An average of Grade D for 2 or more GCSEs including English. You might be asked to demonstrate your commitment and skills in an interview...

...you might find the two day course helpful. Course summary This course, designed specifically for public sector organisations, takes a practical hands...

...They are essential if teams, committees and boards are to have a clear record of the decisions they have made and the actions required. Effective minute...

...access to knowledge base)- 6 hours of credit towards your Continuing Professional Development (CPD)... Learn about: Stakeholder Management, Administrative Law, Compliance Management...

...encouraging interaction with delegates with questions and comments. This course is ideal for anyone who is new to the role, or who is responsible for managing... Learn about: Record Keeping, Organizational Skills, Administrative Law...

...Getting to Know You The Role of the Receptionist Customer Service Principles Your Personal Action Plan Introduction and Course Overview Assertiveness Professional... Learn about: Telephone Skills, Customer Service, Communications Planning...

...These can then be developed during the course, providing maximum benefit and giving experience that is directly relevant to the delegates own needs...

...Know the tasks you will undertake and some solutions to problems you might experience when minute taking Topics covered: What is a Minute Taker?... Learn about: Skills Communication, Skills and Training, Planning Your Work...

...Listening Skills Topics covered: Listening Skills Questionnaire Listening Skills Tips/Techniques MODULE 8: Telephone Skills Topics covered: Telephone Skills... Learn about: Telephone Skills, Customer Service, Assertiveness Training...