Selling Skills with IMPACT - In-house

Selling with IMPACT

An introduction to needs-based selling using the IMPACT model. Delegates are taken through a series of exercises and syndicate sessions which will develop a detailed and structured understanding of the key stages and core skills which support an effective sales call.

Impact Selling Skills is a highly interactive and versatile needs-based training programme, which will take delegates through the key stages of a successful sales call. The Impact training programme develops highly skilled sales technique through a series of realistic sales exercises and activities, encouraging delegates to practise and improve the core skills which support each stage of the sales call.

Benefits

Delegates will gain a clear and structured understanding of needs-based selling and will practice the core skills which generate customer commitment and generate sales.

Programme Content

• Sales call objectives
• Introductions and rapport building
• Meeting the customers’ needs
• Productive questioning skills
• Active listening techniques
• Identifying and handling objections
• Persuading the customer
• Asking for the business
• Generating commitment
• Closing with confidence

Course content and emphasis on the day is based on delegate experience and agreed outcomes.