Short courses

...This introduction to management and supervisory skills course is designed to help delegates understand the initial skills and responsibilities that...

...This course is highly practical and works on creating the most positive impression possible so that you can focus on the real reason that you are there...

...motivation Overcoming customers' objections to the price Individual sales issues discussed and resolved" " Closing Incoming Calls Effectively...

...professionally The ability to get through to the right person Increased confidence to return calls To return to the workplace with genuine leads generated...

...12:00 - 12:45 Strategic Objectives A chance to understand what is strategic and what is not. Agreeing objectives that are SMARTER than SMART and shape...

...anywhere" " Stress Busters - Half Day (pm) - Timetable 13:45 – 14:00 Welcome and Course Objectives 14:00 – 14:30 Burnout Self-test and Interpretation 14:30 – 15:15 Job Analysis...

...the ABC Method through personal examples 15:00 - 15:15 Coffee break 15:15 - 15:45 Reducing the effect negative emotions have on you How to tap into...

..." Working Productively - Half Day (am) - Timetable 09.30 - 09.45 Coffee and Introductions 09.45 - 10.15 Productivity challenges, situations and barriers 10...

...Know when to apply different types of management styles. An understanding of what motivates people and how to give them constructive feedback on their performance... Learn about: Management Style, Action Plans, Confidence Training...

...Ideal Working Pattern 12:00 – 12:30 Your Personal Mission Statement 12:30 – 13:00 Action Planning, Review and Close "...

..."Better understanding of personality types and the best ways of communicating with others according to their preferences Techniques for tackling difficult...

...10:30 Team exercise 10:30 - 11:15 How well do we really understand people? (Group skill level measured) 11:15 - 11:30 Coffee break 11:30 - 12:00 Techniques... Learn about: Receiving Feedback, Practical MBA, Team Training...

...more manageable steps? A step by step process enables us to structure the time and effort we put in 13:00 - 14:00 Lunch 14:00 - 15:00 Confidence... Learn about: Buying Advisor, Sales Marketing, Sales Techniques...

...Development of an individual style The ability to make direct contact with the decision-maker Genuine leads generated on the course" " How to Be Great...

...projects and practice using a Case Study. Gantt charts are also considered) 11:30 - 11:45 Coffee break 11:45 - 12:00 Estimating time and costs... Learn about: IT Project Management, Project Management, Team Training...

...to be comfortable participating in role-plays, which form a major part of the course. Finally, a review of closing techniques and a self-analysis of preferred... Learn about: Sales Management, Negotiation Skills, Sales Training...

...projects and practice using a Case Study. Gantt charts are also considered) 11:30 - 11:45 Coffee break 11:45 - 12:00 Estimating time and costs... Learn about: Self assessment, Risk Analysis, Project Manager...

..."Delegation is one of the most important management skills. Logical rules and techniques will help you to delegate well (and will help you to help...

...What Are The Best Methods For Your Situation? 15:00 - 15:15 Coffee Break 15:15 - 16:00 How To Keep The Momentum And Prevent Slippage How To Stay Positive 16:00... Learn about: Team Training...

...have the opportunity of meeting with you? Successful professionals understand that networking is vital in order to build relationships with the right people... Learn about: Planning for Networking...