Stakeholder Management Courses

... and stakeholders. • Negotiating and defining Service Level Agreements and assigning roles and responsibilities to ensure they are maintained. • Monitoring service... Learn about: Configuration management, Change Management, Service Offerings...

... satisfactory outcomes. • An access management process that protects internal data security. • How to meet the demands of service users without compromising... Learn about: Stakeholder Management, Operational Support, Critical Sucsess Factors...

... in the way that they are and the value they provide to the business. • The way by which IT services are organised and delivered, such as event management... Learn about: Service Desk, Critical Success Factors, Human Element...

... and stakeholders. • Negotiating and defining Service Level Agreements and assigning roles and responsibilities to ensure they are maintained. • Monitoring service... Learn about: Framework Transition, Service Capability, Change Management...

... negotiation Stakeholder management Information control and the conditioning of suppliers The balance of power in the negotiation The impact of culture... Learn about: Negotiation scenario, Stakeholder Management, Negotiation Skills...

... Stakeholder Management Phase A: Architecture Vision Phase B: Business Architecture Catalogues, Diagrams and Matrices Phase C: Information Systems Architecture... Learn about: Enterprise Architecture, TOGAF Part 2, IT Management...

... continuity, information security and demand management while demonstrating how to implement them into a modern IT service. • How to plan and provide sufficient... Learn about: Stakeholder Management, Service Capability, Configuration management...

... in the way that they are and the value they provide to the business. • The way by which IT services are organised and delivered, such as event management... Learn about: Service level agreements, Service Desk, Critical Success Factors...

... Management Dependency Management Quality Management Cost Management Stakeholder Management Communications Management Issue Management Legal Regulations... Learn about: Legal regulations, Restructuring strategies, Financial Training...

... continuity, information security and demand management while demonstrating how to implement them into a modern IT service. • How to plan and provide sufficient... Learn about: Stakeholder Management, Knowledge management, Configuration management...

...you will be able to function as a support manager or service transition manager. The course counts as three of the necessary 17 credits to move onto Managing... Learn about: Technology Infrastructure, Service Desk, Life Cycle...

... continuity, information security and demand management while demonstrating how to implement them into a modern IT service. • How to plan and provide sufficient... Learn about: Third Parties, Service Capability, Framework Transition...

... the bundle includes the CAPM, students without any experience in project management can do this program to allow them to break into this lucrative field. Students will learn how to manage an entire project life cycle from initiation and planning through execution, acceptance, support and closure... Learn about: Risk Management, Procurement Management, Stakeholder Management...

... in the way that they are and the value they provide to the business. • The way by which IT services are organised and delivered, such as event management... Learn about: Stakeholder Management, Service Operation, Service level agreements...

... transition project, including stakeholder expectations and communications. • Assessing organisational impact and changes throughout the service transition... Learn about: Service Transition, Change Management, Technology Infrastructure...

...you will be able to function as a support manager or service transition manager. The course counts as three of the necessary 17 credits to move onto Managing... Learn about: Technology Infrastructure, Human Element, Stakeholder Management...

... projects and just need a refresh of your skills or this could be your first step into the world of project management. Or maybe you manage many projects and want your team to have the knowledge to make a positive contribution to any project you work on? Whatever your reason... Learn about: Risk Management, Quality definitions, IT risk...

...you will be able to function as a support manager or service transition manager. The course counts as three of the necessary 17 credits to move onto Managing... Learn about: Service Desk, Technology Infrastructure, Critical Success Factors...

...Get certified in ITIL® Service Design and be able to provide definitive proof of ability in service design and delivery. Once you have passed the SD exam... Learn about: Service Design, Stakeholder Management, Service Desk...

... transition project, including stakeholder expectations and communications. • Assessing organisational impact and changes throughout the service transition... Learn about: Stakeholder Management, Service Desk, Change Management...