Steadfast Training courses

...requires the successful completion of four mandatory units and two optional units from a choice of five. The four mandatory units are: Manage your...

...First Line Managers or Team Leaders MANAGEMENT - NVQ 3 The Customer Service Centre is open 10am - 4pm weekdays. This course has been designed to reflect...

...of responsibility C2 Encourage innovation in your area of responsibility D2 Develop productive working relationships with colleagues and stakeholders...

...Progression Route NVQ Level 5 Strategic Management MBA in Management...

...Service Centre is open 10am - 4pm weekdays. Entry Requirements These NVQs are work-oriented qualifications and are suitable for those who undertake administration...

...services for customers and clients. Description You will be allocated a personal assessor and supplied with all the necessary reading and assessment material...

...attitude within team members. How is the course structured? To achieve the full award: Learners must be assessed for one mandatory unit plus five optional units...

...Provide a personalised sales and after sales service to your retail clients. Suitable for: Supervisor, Assistant Manager and Store Manager role Supervisor...

...UNIT 9 - Give customers a positive impression of yourself and your organisation UNIT 10 - Promote additional services or products to customers UNIT...

...Organise, deliver and maintain reliable customer service Improve the customer relationship Work with others to improve customer service Monitor and solve...