STL courses

...This course is also offered as inhouse. STL may go to your premises or you can visit our venue in London. Understanding how co-located and remote meetings... Learn about: Meeting Face to Face, Cultural Differences, Verbal Communication...

...Group share on popular sales CRM's Customer prospecting using social media Key course takeaways and agreed next steps... Learn about: Customer contact, Customer testimonials, Sales Meeting...

...Influence cycle Finding a personal persuasive style Values Discovering your preferred approach Action planning... Learn about: Influence cycle, Action planning, Assertiveness Training...

...unexpected and unwelcome A change plan Change and us A personal process Change action... Learn about: Theories of Change, Delivering the message, Maintaining motivation...

...a clear communication plan Identifying skills and technology requirements Remote working in action Mixed v fully remote teams Keeping the climate of trust... Learn about: Project Methodology, Team Dynamics, Business team...

...wish to understand motivational theory and then apply techniques to motivate both themselves and those around them. What is motivation? The basics Motivation... Learn about: Dealing with mistakes, Theories of motivation, Motivating Yourself...

...This course is also offered as inhouse. STL may go to your premises or you can visit our venue in London. At the end of this course you will be able... Learn about: Determining limits, Win-win negotiation, Communication styles...

...This course is suitable for a broad spectrum of stakeholders who can experience performance issues with others or who want to learn more about the techniques... Learn about: Influencing Skills, Tackling challenges, Essential skills...

...This one day workshop is for everyone who has to make their point and be heard by colleagues, customers and senior stake-holders. The day covers the essentials... Learn about: Building presentations, Story structure, Profiling your audience...

...The ability to analyse problematic situations, and develop appropriate and sustainable solutions is key to organisational performance and success... Learn about: Problem Solving, Leadership Skills, Implementing the solution...

...for appraisals/review meetings Test appraisal techniques before implementation Get the most from your review meetings Conduct motivational reviews Performance... Learn about: Meeting structure, Running a review, Performance Management...

...customise Library and List settings to apply wider policies and procedures and customise web pages using Web Parts. This course is also offered as inhouse... Learn about: User Permissions, Project Tasks, Ms Office...

...Saving IM conversations Using IM rather than phone or email Voice Calls How to check microphone and speakers Making voice calls with Skype for Business... Learn about: AKA Presence, Office IT, Instant Messaging...

...This course would be suitable for Managers, Supervisors, Project Leaders and Team Leaders involved in medium to long-term business planning and interested... Learn about: Wider context, Taking things forward, Analytical techniques...

...during the day will benefit anyone who wants to remain calm and centred whilst effectively dealing with the stresses and strains of their... Learn about: Handling Conflict, Stressful scenarios, Action planning...

...STL may go to your premises or you can visit our venue in London. This course will benefit both you and your organisation by learning how to capture... Learn about: Self assessment, Essential note taking, Key listening skills...

...Growing self awareness Workshop sessions Sample case studies Assertive techniques and feedback Establishing SMART objectives... Learn about: SMART Objectives, Motivation techniques, Coaching Skills...