STL courses

...Agreeing follow actions creating and improving the winning meeting formula Communication The dissemination and management of information Participation cycle... Learn about: Verbal Communication, Body Language, 'hybrid' meetings...

...This course is also offered as inhouse. STL may go to your premises or you can visit our venue in London. By the end of this course you will be able... Learn about: Customer contact, Case Studies, Sales Meeting...

...around them in a more powerful way. Influencing in practice Analysing influence Trust and rapport What we do and what we say Drivers and motivation Influencing... Learn about: Retaining control, Persuasive style, Confidence Training...

...Understanding the impact of change Finding a communication style Delivering the message Maintaining motivation Direct and indirect results Handling... Learn about: Maintaining motivation, Business alignment, Conflicting priorities...

...a clear communication plan Identifying skills and technology requirements Remote working in action Mixed v fully remote teams Keeping the climate of trust... Learn about: Team Bonding, Team Development, Project Methodology...

...techniques Identifying individual motivational triggers Perceptions Leadership styles The motivational effect of your actions Theories of motivation Communication... Learn about: Motivating Yourself, Theories of motivation, Personal Goals...

...employ techniques and strategies that will help you to negotiate more successfully with others to achieve a win-win situation that addresses the needs of both parties... Learn about: Negotiation Skills, Win-win negotiation, Power balance...

...At the end of this 1 day workshop, delegates will have gained the skills necessary to positively resolve performance issues and to use those skills... Learn about: Active Listening, Essential skills, Performance Management...

...This one day workshop is for everyone who has to make their point and be heard by colleagues, customers and senior stake-holders. The day covers the essentials... Learn about: Profiling your audience, Presentation Fundamentals, Story structure...

...after a decision has been reached. Understanding the problem What is the problem? – definition and scope Situational analysis Generating possible solutions Facts... Learn about: Personal Action Plan, Situational analysis, Problem Solving...

...for appraisals/review meetings Test appraisal techniques before implementation Get the most from your review meetings Conduct motivational reviews Performance... Learn about: Delivering feedback, Development plans, Appraisal preparation...

...This course is designed to provide you with the knowledge to use the more advanced tools of Microsoft SharePoint 2010 and SharePoint Foundation... Learn about: Blog Sites, Ms Office, Project Tasks...

...Skype for Business is an authoritative integrated communications client. Users are able to send instant messages, make voice or video calls... Learn about: Instant Messaging, Ms Office, Video Calls...

...a current to a future position and gain awareness of the impact of external and internal factors in an organisation upon individual and team decision-making... Learn about: Communicating decisions, Analytical techniques, Defining Strategy...

...Working with stressed people Next steps Stress checklist Action planning... Learn about: Impact of Stress, Handling Conflict, Stress Management...

...STL may go to your premises or you can visit our venue in London. This course will benefit both you and your organisation by learning how to capture... Learn about: Assertiveness Training, Self assessment, Communication Skills...

...clarification A 3 step feedback model Delivering feedback assertively Coaching skills Handling reactions The role of feedback in supporting and coaching... Learn about: Personal Objectives, SMART Objectives, Motivation techniques...