STL courses

...or manages people in different geographical areas. Meeting Face to Face vs Remotely: When to deploy a remote meeting? How will the meeting run differently from face to face?... Learn about: 'hybrid' meetings, Meeting Face to Face, Flexible agenda...

...An effective sales force should be developing existing relationships and creating new business. This is enabled by having a firm grasp of the fundamentals of selling... Learn about: Customer contact, Objection Handling, Sales resources...

...Influence cycle Finding a personal persuasive style Values Discovering your preferred approach Action planning... Learn about: Assertiveness Training, Finding Win, Persuasive style...

...This course is suitable for managers and supervisors who may be faced with a period of procedural change in the work place and wish to gain the skills... Learn about: Organisational Change, Conflicting priorities, Identifying Change...

...This course is suitable for those with management experience who are responsible for supervising team members who are working remotely. This course is also offered as inhouse... Learn about: People Management, Team Leader, Team Dynamics...

...Currently demand for public schedule is growing slowly and dates will be scheduled accordingly. Ask for more information through Emagister. This course... Learn about: Dealing with mistakes, Common goals, Personal Goals...

...This course is suitable for professionals aiming to understand key elements of the negotiation process and enhance their personal negotiation skills... Learn about: Negotiation with suppliers, Negotiation Skills, Negotiation techniques...

...At the end of this 1 day workshop, delegates will have gained the skills necessary to positively resolve performance issues and to use those skills... Learn about: Monitoring Performance, Tackling challenges, Assertive Communication...

...materials Building presentations Using story structure Creating memorable Beginnings and Endings Using the best Middle structure Presentation Mechanics... Learn about: Story structure, Presentation Skills, Presentation Fundamentals...

...after a decision has been reached. Understanding the problem What is the problem? – definition and scope Situational analysis Generating possible solutions Facts... Learn about: Implementing the solution, Evaluating solutions, Situational analysis...

...STL may go to your premises or you can visit our venue in London. Understand the benefits of a structured performance appraisal system Plan and prepare... Learn about: Development plans, Review process, Appraisal preparation...

...• Import data from an Excel worksheet into a custom List • Customise List and Library settings such as e-mail and versioning settings • Create custom Workflows... Learn about: Top-Level Sites, Discussion Boards, Status Lists...

...Accepting or declining calls through Skype for Business Locating and calling users from Skype for Business and anywhere in Office Intro to audio conferencing... Learn about: Delegate Management, AKA Presence, Instant Messaging...

...Decisions and Strategies Making a distinction between decisions and problems Defining Strategy A strategic model Finding solutions Analytical techniques... Learn about: Defining Strategy, Wider context, Creative Thinking...

...during the day will benefit anyone who wants to remain calm and centred whilst effectively dealing with the stresses and strains of their... Learn about: Handling Conflict, Action planning, Stress patterns...

...This course is for people who need to take accurate and factual meeting minutes. Ask for more information through emagister. This course is also offered as inhouse... Learn about: Communication Skills, Meeting preparation, Key listening skills...

...Implementing a feedback loop is critical at any stage within an organisation. Feedback enables both managers and teams to be more aligned and motivated to the business goals... Learn about: Receiving Feedback, Coaching Skills, Motivation techniques...