STL courses

...Agreeing follow actions creating and improving the winning meeting formula Communication The dissemination and management of information Participation cycle... Learn about: Flexible agenda, Body Language, 'hybrid' meetings...

...and how others perceive you Identify the motives driving a customer purchase Develop confidence and authority Be aware of business opportunities Establishing... Learn about: Customer contact, Case Studies, Sales resources...

...Influence cycle Finding a personal persuasive style Values Discovering your preferred approach Action planning... Learn about: Persuasive style, Influence cycle, Analysing influence...

...unexpected and unwelcome A change plan Change and us A personal process Change action... Learn about: Identifying Change, Theories of Change, Maintaining motivation...

...STL may go to your premises or you can visit our venue in London. At the end of this 1 day course delegates will have received advice on managing distributed teams effectively... Learn about: Team Leader, Project Methodology, Team Dynamics...

...techniques Identifying individual motivational triggers Perceptions Leadership styles The motivational effect of your actions Theories of motivation Communication... Learn about: Positive Feedback, Personal Goals, Leadership Styles...

...This course is suitable for professionals aiming to understand key elements of the negotiation process and enhance their personal negotiation skills... Learn about: Negotiation techniques, Power balance, Communication styles...

...Discovering what motivates performance The Appraisal Process Agreeing practical and meaningful objectives Monitoring performance Creating development opportunities... Learn about: Active Listening, Tackling challenges, Assertive Communication...

...This 1 day work-shop is part of a range of Professional and Management courses including Project Management, Negotiation Skills and Time Management... Learn about: Middle structure, Presentation Mechanics, Presentation Fundamentals...

...STL may go to your premises or you can visit our venue in London. This course aims to increase your awareness of how to analyse problems that arise... Learn about: Personal Action Plan, Evaluating solutions, Situational analysis...

...for differences of viewpoint The challenging review Factfinding Understanding the issues Current performance standards Setting objecives Implementing coaching... Learn about: Meeting structure, Performance Management, Delivering feedback...

...STL may go to your premises or you can visit our venue in London. • Manage Document and Meeting Workspaces • Work with a Blog Site • Manage custom Lists... Learn about: Office IT, Custom Lists, User Permissions...

...Accepting or declining calls through Skype for Business Locating and calling users from Skype for Business and anywhere in Office Intro to audio conferencing... Learn about: Virtual Meetings, Communication Training, Ms Office...

...Creative thinking Aligning outcomes with priorities Making the decision Communicating decisions Reflecting the styles of the organisation and management... Learn about: Decision Making, Finding solutions, Taking things forward...

...Working with stressed people Next steps Stress checklist Action planning... Learn about: Handling Conflict, Stress checklist, Impact of Stress...

...How an agenda leads to improved minute taking Liaising with the chairperson The checklist: essential preparation for a meeting Key listening skills Identifying... Learn about: Taking Minutes, Communication Skills, Essential note taking...

...Managing Self esteem Motivation Make feedback motivational Appropriate recognition and praise Communication skills Listening and asking questions Reflecting... Learn about: Communication Skills, Personal Objectives, Management Process...