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STL courses
- Course
- Londonandanother venue.
- London
- Different dates available
...anywhere can be reached. The trend in remote working across all company sizes is rapidly growing and therefore the need to successfully manage all manner of remote team communications... Learn about: Remote meeting, Verbal Communication, Cultural Differences...
- Course
- Londonandanother venue.
- London
- Different dates available
...an objection and concern Convert an objection into an opportunity Customer commitment Spot buying signals Key steps to closing business Sales resources... Learn about: Sales Meeting, Sales Training, Objection Handling...
- Course
- Londonandanother venue.
- London
- Different dates available
...or you can visit our venue in London. At the end of this course delegates will be able to confidently employ techniques and approaches to influence those... Learn about: Action planning, Persuasive style, Influence cycle...
- Course
- Londonandanother venue.
- London
- Different dates available
...for thriving Organisational change Change as a process Business alignment Conflicting priorities A change to-do list Planned change Communicating Change... Learn about: Strategies for thriving, Obstacles to change, Theories of Change...
- Course
- Londonandanother venue.
- London
- Different dates available
...Delegation and accountability Overcoming communication barriers Handling performance issues Next steps Personal action... Learn about: People Management, Team Leader, Team Training...
- Course
- Londonandanother venue.
- London
- Different dates available
...techniques Identifying individual motivational triggers Perceptions Leadership styles The motivational effect of your actions Theories of motivation Communication... Learn about: Dealing with mistakes, Theories of motivation, Motivating Yourself...
- Course
- Londonandanother venue.
- London
- Different dates available
...rather than making compromises or concessions. Understanding negotiation Negotiation: what, when and why? The process of negotiation Preparing for negotiation... Learn about: Negotiation techniques, Communication styles, Negotiation Skills...
- Course
- Londonandanother venue.
- London
- Different dates available
...This course is suitable for a broad spectrum of stakeholders who can experience performance issues with others or who want to learn more about the techniques... Learn about: Essential skills, Active Listening, Influencing Skills...
- Course
- Londonandanother venue.
- London
- Different dates available
...Programme Officers, PMO Analysts, Consultants and Co-ordinators. Content is suitable for many departments including Sales, Marketing, Training... Learn about: Profiling your audience, Presentation Fundamentals, Building presentations...
- Course
- Londonandanother venue.
- London
- Different dates available
...The ability to analyse problematic situations, and develop appropriate and sustainable solutions is key to organisational performance and success... Learn about: Evaluating solutions, Personal Action Plan, Situational analysis...
- Course
- Londonandanother venue.
- London
- Different dates available
...a conducive meeting environment Embelishing your personality on the review Key appraisal skills Start discussions effectively and professionally Questioning types... Learn about: Delivering feedback, Performance Management, Development plans...
- Course
- Londonandanother venue.
- London
- Different dates available
...customise Library and List settings to apply wider policies and procedures and customise web pages using Web Parts. This course is also offered as inhouse... Learn about: Project Tasks, Blog Sites, Status Lists...
- Course
- Londonandanother venue.
- London
- Different dates available
...about a contact Instant Messaging (IM) How to send/receive instant messages Participation in a group IM session What happens if you don’t respond to an IM?... Learn about: Virtual Meetings, Communication Training, Microsoft Office...
- Course
- Londonandanother venue.
- London
- Different dates available
...Matching the medium to the message Incorporating evaluation and feedback The wider context Collaboration techniques Team decision making Taking things... Learn about: Creative Thinking, Communicating decisions, Decision Making...
- Course
- Londonandanother venue.
- London
- Different dates available
...during the day will benefit anyone who wants to remain calm and centred whilst effectively dealing with the stresses and strains of their... Learn about: Stress Management, Stressful scenarios, Impact of Stress...
- Course
- Londonandanother venue.
- London
- Different dates available
...critical detail from meetings, and disseminating clear action points to the right people. Why take minutes? Establishing the purpose of minutes within... Learn about: Essential note taking, Self assessment, Communication Skills...
- Course
- Londonandanother venue.
- London
- Different dates available
...This course is also offered as inhouse. STL may go to your premises or you can visit our venue in London. By the end of the course you will be able... Learn about: Coaching Skills, Personal Objectives, Management Process...