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STL courses
- Course
- Londonandanother venue.
- London
- Different dates available
...Explore how remote meetings can influence outcomes Know what tools are available to support remote meetings Anyone who works remotely, reports into other teams... Learn about: Verbal Communication, Cultural Differences, 'hybrid' meetings...
- Course
- Londonandanother venue.
- London
- Different dates available
...customer contact 6 steps to a perfect sales call Dealing with gatekeepers and no names policies Communicating your value proposition Agreeing next steps... Learn about: Value Proposition, Key Goals, Sales resources...
- Course
- Londonandanother venue.
- London
- Different dates available
...around them in a more powerful way. Influencing in practice Analysing influence Trust and rapport What we do and what we say Drivers and motivation Influencing... Learn about: Persuasive style, Analysing influence, Influence cycle...
- Course
- Londonandanother venue.
- London
- Different dates available
...unexpected and unwelcome A change plan Change and us A personal process Change action... Learn about: Delivering the message, Identifying Change, Communicating Change...
- Course
- Londonandanother venue.
- London
- Different dates available
...STL may go to your premises or you can visit our venue in London. At the end of this 1 day course delegates will have received advice on managing distributed teams effectively... Learn about: Team Training, Business team, Teamwork Skills...
- Course
- Londonandanother venue.
- London
- Different dates available
...wish to understand motivational theory and then apply techniques to motivate both themselves and those around them. What is motivation? The basics Motivation... Learn about: Leadership Styles, Positive Feedback, Dealing with mistakes...
- Course
- Londonandanother venue.
- London
- Different dates available
...Negotiation is a key skill within any role, whether negotiating internally with managers or other departments; or externally with suppliers and customers... Learn about: Negotiation with suppliers, Communication styles, Negotiation Skills...
- Course
- Londonandanother venue.
- London
- Different dates available
...This course is suitable for a broad spectrum of stakeholders who can experience performance issues with others or who want to learn more about the techniques... Learn about: Objective setting, Performance Management, Negotiation Skills...
- Course
- Londonandanother venue.
- London
- Different dates available
...of a great presentation Setting a clear purpose Presentation types Audience Analysis Profiling your audience Choosing your theme Deciding on supporting... Learn about: Presentation Skills, Audience analysis, Middle structure...
- Course
- Londonandanother venue.
- London
- Different dates available
...after a decision has been reached. Understanding the problem What is the problem? – definition and scope Situational analysis Generating possible solutions Facts... Learn about: Leadership Skills, Decision Making, Problem Solving...
- Course
- Londonandanother venue.
- London
- Different dates available
...Anyone currently in line management or about to step into a similar role where regular staff appraisals will be carried out. This course is also offered as inhouse... Learn about: Review process, Development plans, Performance Management...
- Course
- Londonandanother venue.
- London
- Different dates available
...Edit web pages and Web Parts Sites and Workspaces The SharePoint Structure Top-Level Sites and Sub-Sites Blog Sites Workspaces User Permissions Advanced... Learn about: Project Tasks, Discussion Boards, Ms Office...
- Course
- Londonandanother venue.
- London
- Different dates available
...and improve communication within the organisation and with people outside the organisation. As this tool is often new to users, the use of Skype may be limited without training... Learn about: Instant Messaging, Voice Calls, Skype for Business...
- Course
- Londonandanother venue.
- London
- Different dates available
...Creative thinking Aligning outcomes with priorities Making the decision Communicating decisions Reflecting the styles of the organisation and management... Learn about: Taking things forward, Analytical techniques, Making the decision...
- Course
- Londonandanother venue.
- London
- Different dates available
...a clear understanding of the types of stress they may encounter and have at their disposal a collection of practical techniques and strategies to reduce... Learn about: Delivering bad news, Handling Conflict, Impact of Stress...
- Course
- Londonandanother venue.
- London
- Different dates available
...STL may go to your premises or you can visit our venue in London. This course will benefit both you and your organisation by learning how to capture... Learn about: Self assessment, Essential note taking, Communication Skills...
- Course
- Londonandanother venue.
- London
- Different dates available
...This course is also offered as inhouse. STL may go to your premises or you can visit our venue in London. By the end of the course you will be able... Learn about: Coaching Skills, Management Process, Motivation techniques...