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STL courses
- Course
- Londonandanother venue.
- London
- Different dates available
...Explore how remote meetings can influence outcomes Know what tools are available to support remote meetings Anyone who works remotely, reports into other teams... Learn about: Body Language, Verbal Communication, 'hybrid' meetings...
- Course
- Londonandanother venue.
- London
- Different dates available
...customer testimonials, reviews, case studies Make referral requests a habit Objection handling Identify and address objections Knowing the difference between... Learn about: Customer testimonials, Case Studies, Value Proposition...
- Course
- Londonandanother venue.
- London
- Different dates available
...around them in a more powerful way. Influencing in practice Analysing influence Trust and rapport What we do and what we say Drivers and motivation Influencing... Learn about: Influencing Skills, Confidence Training, Finding Win...
- Course
- Londonandanother venue.
- London
- Different dates available
...visit our venue in London. At the end of this 1 day course, delegates will have gained skills to cope with organisational changes themselves and to support... Learn about: Communicating Change, Business alignment, Organisational Change...
- Course
- Londonandanother venue.
- London
- Different dates available
...This course is suitable for those with management experience who are responsible for supervising team members who are working remotely. This course is also offered as inhouse... Learn about: Team Leader, Team Bonding, Teamwork Skills...
- Course
- Londonandanother venue.
- London
- Different dates available
...techniques Identifying individual motivational triggers Perceptions Leadership styles The motivational effect of your actions Theories of motivation Communication... Learn about: Motivating Yourself, Common goals, Personal Goals...
- Course
- Londonandanother venue.
- London
- Different dates available
...Preparation and planning Communication styles Establishing needs Win-win negotiation Determining limits Power balance Opening, conducting and closing negotiations... Learn about: Establishing needs, Personal assessment, Negotiation with suppliers...
- Course
- Londonandanother venue.
- London
- Different dates available
...build further managerial credibility. Role of performance management How performance can be managed Roles and responsibilities Performance Improvement... Learn about: Performance Management, Essential skills, Influencing Skills...
- Course
- Londonandanother venue.
- London
- Different dates available
...story-telling structures for maximum impact Quickly gain attention and keep it Handle challenging questions Be more persuasive Remain calm and composed... Learn about: Story structure, Presentation types, Building presentations...
- Course
- Londonandanother venue.
- London
- Different dates available
...information Solution generating techniques Evaluating solutions Implementing the solution Selecting a solution Planning and delegation Problem solved?... Learn about: Evaluating solutions, Selecting a solution, Situational analysis...
- Course
- Londonandanother venue.
- London
- Different dates available
...and support Development of performance Development plans Setting objectives Identify career goals Recording and summarising agreed actions Key course takeaways... Learn about: Review process, Running a review, Appraisal preparation...
- Course
- Londonandanother venue.
- London
- Different dates available
...Users of this level are commonly referred to as 'Power Users' or 'Super-Users'. The course emphasises hands-on experience, with a series of self-guided... Learn about: Top-Level Sites, User Permissions, Custom Lists...
- Course
- Londonandanother venue.
- London
- Different dates available
...Accepting or declining calls through Skype for Business Locating and calling users from Skype for Business and anywhere in Office Intro to audio conferencing... Learn about: Communication Training, Ms Office, Delegate Management...
- Course
- Londonandanother venue.
- London
- Different dates available
...a current to a future position and gain awareness of the impact of external and internal factors in an organisation upon individual and team decision-making... Learn about: Defining Strategy, Communicating decisions, Taking things forward...
- Course
- Londonandanother venue.
- London
- Different dates available
...Working with stressed people Next steps Stress checklist Action planning... Learn about: Stress Management, Action planning, Stress patterns...
- Course
- Londonandanother venue.
- London
- Different dates available
...critical detail from meetings, and disseminating clear action points to the right people. Why take minutes? Establishing the purpose of minutes within... Learn about: Essential note taking, Taking Minutes, Meeting preparation...
- Course
- Londonandanother venue.
- London
- Different dates available
...involved within an organisation interested in improving working relationships through better communications. Why have a performance management process?... Learn about: Coaching Skills, Motivation techniques, Management Process...