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STL courses
- Course
- Londonandanother venue.
- London
- Different dates available
...up remote meeting handling difficult situations... Learn about: 'hybrid' meetings, Verbal Communication, Meeting Face to Face...
- Course
- Londonandanother venue.
- London
- Different dates available
...an objection and concern Convert an objection into an opportunity Customer commitment Spot buying signals Key steps to closing business Sales resources... Learn about: Customer testimonials, Key Goals, Sales Training...
- Course
- Londonandanother venue.
- London
- Different dates available
...around them in a more powerful way. Influencing in practice Analysing influence Trust and rapport What we do and what we say Drivers and motivation Influencing... Learn about: Confidence Training, Influence cycle, Finding Win...
- Course
- Londonandanother venue.
- London
- Different dates available
...for thriving Organisational change Change as a process Business alignment Conflicting priorities A change to-do list Planned change Communicating Change... Learn about: Obstacles to change, Conflicting priorities, Communicating Change...
- Course
- Londonandanother venue.
- London
- Different dates available
...overcoming distance barriers to effective communication and gained an insight into how to develop and maintain team cohesion. Remote working Remote working... Learn about: Team Development, Teamwork Skills, Time management...
- Course
- Londonandanother venue.
- London
- Different dates available
...techniques Identifying individual motivational triggers Perceptions Leadership styles The motivational effect of your actions Theories of motivation Communication... Learn about: Motivating Yourself, Positive Feedback, Personal Goals...
- Course
- Londonandanother venue.
- London
- Different dates available
...rather than making compromises or concessions. Understanding negotiation Negotiation: what, when and why? The process of negotiation Preparing for negotiation... Learn about: Communication styles, Win-win negotiation, Establishing needs...
- Course
- Londonandanother venue.
- London
- Different dates available
...Dealing with bias Constructive and assertive resolution of disagreements Essential skills Active listening Assertive communication Objective setting Negotiation... Learn about: Essential skills, Tackling challenges, Negotiation Skills...
- Course
- Londonandanother venue.
- London
- Different dates available
...Persuasive speaking Inviting and handling questions Dealing with tricky situations Presentation During the day Participants create and deliver a short... Learn about: Building presentations, Audience analysis, Middle structure...
- Course
- Londonandanother venue.
- London
- Different dates available
...and how to employ techniques to generate solutions. You will also be able to more effectively manage the implementation and monitoring of a solution... Learn about: Selecting a solution, Situational analysis, Personal Action Plan...
- Course
- Londonandanother venue.
- London
- Different dates available
...Anyone currently in line management or about to step into a similar role where regular staff appraisals will be carried out. This course is also offered as inhouse... Learn about: Performance Management, Appraisal preparation, Listening Skills...
- Course
- Londonandanother venue.
- London
- Different dates available
...Users of this level are commonly referred to as 'Power Users' or 'Super-Users'. The course emphasises hands-on experience, with a series of self-guided... Learn about: Discussion Boards, SharePoint Structure, Top-Level Sites...
- Course
- Londonandanother venue.
- London
- Different dates available
...Microsoft Office and Office 365. This course is also offered as inhouse. STL may go to your premises or you can visit our venue in London. Your availability... Learn about: Virtual Meetings, AKA Presence, Skype for Business...
- Course
- Londonandanother venue.
- London
- Different dates available
...Creative thinking Aligning outcomes with priorities Making the decision Communicating decisions Reflecting the styles of the organisation and management... Learn about: Analytical techniques, Creative Thinking, Wider context...
- Course
- Londonandanother venue.
- London
- Different dates available
...during the day will benefit anyone who wants to remain calm and centred whilst effectively dealing with the stresses and strains of their... Learn about: Stress patterns, Impact of Stress, Stress Management...
- Course
- Londonandanother venue.
- London
- Different dates available
...your organisation Matching minutes with their intended audience Understanding the different types of minutes Meeting preparation Purpose and clear agenda... Learn about: Key listening skills, Essential note taking, Assertiveness Training...
- Course
- Londonandanother venue.
- London
- Different dates available
...involved within an organisation interested in improving working relationships through better communications. Why have a performance management process?... Learn about: Coaching Skills, Communication Skills, Personal Objectives...