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STL courses
- Course
- Londonandanother venue.
- London
- Different dates available
...Importance of preparation Keeping a flexible agenda Engaging with remote participants Organising 'hybrid' meetings Pre-empting any cultural differences... Learn about: Meeting Face to Face, 'hybrid' meetings, Body Language...
- Course
- Londonandanother venue.
- London
- Different dates available
...and how others perceive you Identify the motives driving a customer purchase Develop confidence and authority Be aware of business opportunities Establishing... Learn about: Customer testimonials, Sales Training, Value Proposition...
- Course
- Londonandanother venue.
- London
- Different dates available
...Influence cycle Finding a personal persuasive style Values Discovering your preferred approach Action planning... Learn about: Influence cycle, Retaining control, Analysing influence...
- Course
- Londonandanother venue.
- London
- Different dates available
...Understanding the impact of change Finding a communication style Delivering the message Maintaining motivation Direct and indirect results Handling... Learn about: Delivering the message, Organisational Change, Identifying Change...
- Course
- Londonandanother venue.
- London
- Different dates available
...a clear communication plan Identifying skills and technology requirements Remote working in action Mixed v fully remote teams Keeping the climate of trust... Learn about: Time management, Team Leader, Business team...
- Course
- Londonandanother venue.
- London
- Different dates available
...techniques Identifying individual motivational triggers Perceptions Leadership styles The motivational effect of your actions Theories of motivation Communication... Learn about: Common goals, Personal Goals, Dealing with mistakes...
- Course
- Londonandanother venue.
- London
- Different dates available
...employ techniques and strategies that will help you to negotiate more successfully with others to achieve a win-win situation that addresses the needs of both parties... Learn about: Negotiation Skills, Personal assessment, Negotiation techniques...
- Course
- Londonandanother venue.
- London
- Different dates available
...At the end of this 1 day workshop, delegates will have gained the skills necessary to positively resolve performance issues and to use those skills... Learn about: Objective setting, Performance Management, Influencing Skills...
- Course
- Londonandanother venue.
- London
- Different dates available
...HR. This is a hands-on event and includes the opportunity to create and deliver a short presentation and receive feedback. Presentation Fundamentals Ingredients... Learn about: Presentation types, Profiling your audience, Building presentations...
- Course
- Londonandanother venue.
- London
- Different dates available
...after a decision has been reached. Understanding the problem What is the problem? – definition and scope Situational analysis Generating possible solutions Facts... Learn about: Implementing the solution, Decision Making, Situational analysis...
- Course
- Londonandanother venue.
- London
- Different dates available
...a conducive meeting environment Embelishing your personality on the review Key appraisal skills Start discussions effectively and professionally Questioning types... Learn about: Listening Skills, Key appraisal skills, Delivering feedback...
- Course
- Londonandanother venue.
- London
- Different dates available
...This course is designed to provide you with the knowledge to use the more advanced tools of Microsoft SharePoint 2010 and SharePoint Foundation... Learn about: Top-Level Sites, Project Tasks, Custom Lists...
- Course
- Londonandanother venue.
- London
- Different dates available
...Accepting or declining calls through Skype for Business Locating and calling users from Skype for Business and anywhere in Office Intro to audio conferencing... Learn about: Microsoft Office, Sharing Presentations, Voice Calls...
- Course
- Londonandanother venue.
- London
- Different dates available
...Matching the medium to the message Incorporating evaluation and feedback The wider context Collaboration techniques Team decision making Taking things... Learn about: Making the decision, Decision Making, Finding solutions...
- Course
- Londonandanother venue.
- London
- Different dates available
...stress whilst remaining effective. Stress Self-assessment Finding the source of stress The building blocks of stress Early warnings and how to use... Learn about: Stressful scenarios, Stress checklist, Action planning...
- Course
- Londonandanother venue.
- London
- Different dates available
...tips and techniques to work quickly and accurately Getting the key points and relevant facts Identifying examples of good minutes Reworking bad minutes... Learn about: Communication Skills, Taking Minutes, Assertiveness Training...
- Course
- Londonandanother venue.
- London
- Different dates available
...This course is also offered as inhouse. STL may go to your premises or you can visit our venue in London. By the end of the course you will be able... Learn about: SMART Objectives, Communication Skills, Personal Objectives...