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STL courses
- Course
- Londonandanother venue.
- London
- Different dates available
...This course is also offered as inhouse. STL may go to your premises or you can visit our venue in London. Understanding how co-located and remote meetings... Learn about: Meeting Face to Face, Cultural Differences, Flexible agenda...
- Course
- Londonandanother venue.
- London
- Different dates available
...customer contact 6 steps to a perfect sales call Dealing with gatekeepers and no names policies Communicating your value proposition Agreeing next steps... Learn about: Sales resources, Value Proposition, Customer testimonials...
- Course
- Londonandanother venue.
- London
- Different dates available
...This course is for anyone whose role involves persuading others to adopt a particular viewpoint or course of action. The techniques covered are equally... Learn about: Analysing influence, Influencing Skills, Finding Win...
- Course
- Londonandanother venue.
- London
- Different dates available
...Understanding the impact of change Finding a communication style Delivering the message Maintaining motivation Direct and indirect results Handling... Learn about: Strategies for thriving, Delivering the message, Theories of Change...
- Course
- Londonandanother venue.
- London
- Different dates available
...overcoming distance barriers to effective communication and gained an insight into how to develop and maintain team cohesion. Remote working Remote working... Learn about: Team Dynamics, Business team, Teamwork Skills...
- Course
- Londonandanother venue.
- London
- Different dates available
...techniques Identifying individual motivational triggers Perceptions Leadership styles The motivational effect of your actions Theories of motivation Communication... Learn about: Common goals, Positive Feedback, Leadership Styles...
- Course
- Londonandanother venue.
- London
- Different dates available
...Negotiation is a key skill within any role, whether negotiating internally with managers or other departments; or externally with suppliers and customers... Learn about: Establishing needs, Negotiation techniques, Determining limits...
- Course
- Londonandanother venue.
- London
- Different dates available
...Dealing with bias Constructive and assertive resolution of disagreements Essential skills Active listening Assertive communication Objective setting Negotiation... Learn about: Influencing Skills, Monitoring Performance, Negotiation Skills...
- Course
- Londonandanother venue.
- London
- Different dates available
...of a great presentation Setting a clear purpose Presentation types Audience Analysis Profiling your audience Choosing your theme Deciding on supporting... Learn about: Story structure, Persuasive Speaking, Building presentations...
- Course
- Londonandanother venue.
- London
- Different dates available
...information Solution generating techniques Evaluating solutions Implementing the solution Selecting a solution Planning and delegation Problem solved?... Learn about: Leadership Skills, Problem Solving, Decision Making...
- Course
- Londonandanother venue.
- London
- Different dates available
...for appraisals/review meetings Test appraisal techniques before implementation Get the most from your review meetings Conduct motivational reviews Performance... Learn about: Meeting structure, Appraisal preparation, Delivering feedback...
- Course
- Londonandanother venue.
- London
- Different dates available
...Lists Custom Lists Project Tasks Discussion Boards Status Lists Surveys Advanced Columns Lookup Columns & Calculated Columns Workflows Understanding Workflows... Learn about: Status Lists, SharePoint Structure, Top-Level Sites...
- Course
- Londonandanother venue.
- London
- Different dates available
...Skype for Business is an authoritative integrated communications client. Users are able to send instant messages, make voice or video calls... Learn about: Sharing Presentations, Video Calls, Delegate Management...
- Course
- Londonandanother venue.
- London
- Different dates available
...in developing their skills to address the scope and nature of their decision-making. This course is also offered as inhouse. STL may go to your premises... Learn about: Analytical techniques, Defining Strategy, Wider context...
- Course
- Londonandanother venue.
- London
- Different dates available
...This course is for those whose role involves stressful situations or those who are responsible for colleagues who work under stress. The approaches covered... Learn about: Delivering bad news, Action planning, Handling Conflict...
- Course
- Londonandanother venue.
- London
- Different dates available
...tips and techniques to work quickly and accurately Getting the key points and relevant facts Identifying examples of good minutes Reworking bad minutes... Learn about: Communication Skills, Self assessment, Essential note taking...
- Course
- Londonandanother venue.
- London
- Different dates available
...involved within an organisation interested in improving working relationships through better communications. Why have a performance management process?... Learn about: SMART Objectives, Coaching Skills, Personal Objectives...