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STL courses
- Course
- Londonandanother venue.
- London
- Different dates available
...Communications tools are no longer the privy of large commercial organisations. With today's prevalence of free and inexpensive communications services almost anyone... Learn about: Flexible agenda, 'hybrid' meetings, Meeting Face to Face...
- Course
- Londonandanother venue.
- London
- Different dates available
...and how others perceive you Identify the motives driving a customer purchase Develop confidence and authority Be aware of business opportunities Establishing... Learn about: Key Goals, Case Studies, Customer testimonials...
- Course
- Londonandanother venue.
- London
- Different dates available
...This course is for anyone whose role involves persuading others to adopt a particular viewpoint or course of action. The techniques covered are equally... Learn about: Retaining control, Influencing Skills, Influence cycle...
- Course
- Londonandanother venue.
- London
- Different dates available
...This course is suitable for managers and supervisors who may be faced with a period of procedural change in the work place and wish to gain the skills... Learn about: Identifying Change, Conflicting priorities, Business alignment...
- Course
- Londonandanother venue.
- London
- Different dates available
...This course is suitable for those with management experience who are responsible for supervising team members who are working remotely. This course is also offered as inhouse... Learn about: Project Methodology, People Management, Business team...
- Course
- Londonandanother venue.
- London
- Different dates available
...factors that influence people's motivation and provides the tools to build and harness motivation in the workplace. This course is suitable for those... Learn about: Personal Goals, Dealing with mistakes, Leadership Styles...
- Course
- Londonandanother venue.
- London
- Different dates available
...Preparation and planning Communication styles Establishing needs Win-win negotiation Determining limits Power balance Opening, conducting and closing negotiations... Learn about: Communication styles, Win-win negotiation, Personal assessment...
- Course
- Londonandanother venue.
- London
- Different dates available
...Dealing with bias Constructive and assertive resolution of disagreements Essential skills Active listening Assertive communication Objective setting Negotiation... Learn about: Influencing Skills, Objective setting, Negotiation Skills...
- Course
- Londonandanother venue.
- London
- Different dates available
...Programme Officers, PMO Analysts, Consultants and Co-ordinators. Content is suitable for many departments including Sales, Marketing, Training... Learn about: Story structure, Profiling your audience, Audience analysis...
- Course
- Londonandanother venue.
- London
- Different dates available
...– tracking and evaluation Taking things forward Develop a personal action plan... Learn about: Personal Action Plan, Decision Making, Evaluating solutions...
- Course
- Londonandanother venue.
- London
- Different dates available
...and support Development of performance Development plans Setting objectives Identify career goals Recording and summarising agreed actions Key course takeaways... Learn about: Running a review, Performance Management, Development plans...
- Course
- Londonandanother venue.
- London
- Different dates available
...Users of this level are commonly referred to as 'Power Users' or 'Super-Users'. The course emphasises hands-on experience, with a series of self-guided... Learn about: Blog Sites, Discussion Boards, SharePoint Structure...
- Course
- Londonandanother venue.
- London
- Different dates available
...How to change call settings Delegate Management Forwarding a call to another person How to manage calls for someone else Video Calls How to check webcam... Learn about: Voice Calls, AKA Presence, Communication Training...
- Course
- Londonandanother venue.
- London
- Different dates available
...Creative thinking Aligning outcomes with priorities Making the decision Communicating decisions Reflecting the styles of the organisation and management... Learn about: Taking things forward, Communicating decisions, Wider context...
- Course
- Londonandanother venue.
- London
- Different dates available
...Impact of Stress What we can do Our unique Stress patterns Interrupting the cycle of Stress Finding and keeping focus Taking action and responsibility... Learn about: Stressful scenarios, Stress patterns, Handling Conflict...
- Course
- Londonandanother venue.
- London
- Different dates available
...personal barriers in your listening habits Practical listening techniques to improve your listening skills Essential note taking Practical note taking... Learn about: Meeting preparation, Taking Minutes, Self assessment...
- Course
- Londonandanother venue.
- London
- Different dates available
...clarification A 3 step feedback model Delivering feedback assertively Coaching skills Handling reactions The role of feedback in supporting and coaching... Learn about: Communication Skills, Motivation techniques, Coaching Skills...