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STL courses
- Course
- Londonandanother venue.
- London
- Different dates available
...or manages people in different geographical areas. Meeting Face to Face vs Remotely: When to deploy a remote meeting? How will the meeting run differently from face to face?... Learn about: Verbal Communication, Cultural Differences, 'hybrid' meetings...
- Course
- Londonandanother venue.
- London
- Different dates available
...and how others perceive you Identify the motives driving a customer purchase Develop confidence and authority Be aware of business opportunities Establishing... Learn about: Value Proposition, Objection Handling, Sales Meeting...
- Course
- Londonandanother venue.
- London
- Different dates available
...through listening Establishing the perspective of others Addressing their needs Working with resistance Retaining control Finding Win / Win solutions... Learn about: Finding Win, Analysing influence, Delegating Skills...
- Course
- Londonandanother venue.
- London
- Different dates available
...to successfully communicate and manage that change to their team members. This course is also offered as inhouse. STL may go to your premises or you... Learn about: Strategies for thriving, Obstacles to change, Theories of Change...
- Course
- Londonandanother venue.
- London
- Different dates available
...overcoming distance barriers to effective communication and gained an insight into how to develop and maintain team cohesion. Remote working Remote working... Learn about: Teamwork Skills, Team Dynamics, Business team...
- Course
- Londonandanother venue.
- London
- Different dates available
...wish to understand motivational theory and then apply techniques to motivate both themselves and those around them. What is motivation? The basics Motivation... Learn about: Positive Feedback, Common goals, Dealing with mistakes...
- Course
- Londonandanother venue.
- London
- Different dates available
...Taking things forward Personal assessment Action planning... Learn about: Communication styles, Negotiation techniques, Determining limits...
- Course
- Londonandanother venue.
- London
- Different dates available
...At the end of this 1 day workshop, delegates will have gained the skills necessary to positively resolve performance issues and to use those skills... Learn about: Assertive Communication, Active Listening, Tackling challenges...
- Course
- Londonandanother venue.
- London
- Different dates available
...Programme Officers, PMO Analysts, Consultants and Co-ordinators. Content is suitable for many departments including Sales, Marketing, Training... Learn about: Presentation Skills, Middle structure, Building presentations...
- Course
- Londonandanother venue.
- London
- Different dates available
...STL may go to your premises or you can visit our venue in London. This course aims to increase your awareness of how to analyse problems that arise... Learn about: Situational analysis, Leadership Skills, Selecting a solution...
- Course
- Londonandanother venue.
- London
- Different dates available
...leading, open and closed. Listening skills Delivering feedback Making appraisals motivational Running a review Meeting structure Detail and paperwork Cater... Learn about: Performance Management, Running a review, Development plans...
- Course
- Londonandanother venue.
- London
- Different dates available
...Users of this level are commonly referred to as 'Power Users' or 'Super-Users'. The course emphasises hands-on experience, with a series of self-guided... Learn about: Office IT, SharePoint Structure, User Permissions...
- Course
- Londonandanother venue.
- London
- Different dates available
...about a contact Instant Messaging (IM) How to send/receive instant messages Participation in a group IM session What happens if you don’t respond to an IM?... Learn about: Video Calls, Sharing Presentations, Microsoft Office...
- Course
- Londonandanother venue.
- London
- Different dates available
...Creative thinking Aligning outcomes with priorities Making the decision Communicating decisions Reflecting the styles of the organisation and management... Learn about: Making the decision, Finding solutions, Wider context...
- Course
- Londonandanother venue.
- London
- Different dates available
...Impact of Stress What we can do Our unique Stress patterns Interrupting the cycle of Stress Finding and keeping focus Taking action and responsibility... Learn about: Stress checklist, Impact of Stress, Handling Conflict...
- Course
- Londonandanother venue.
- London
- Different dates available
...STL may go to your premises or you can visit our venue in London. This course will benefit both you and your organisation by learning how to capture... Learn about: Assertiveness Training, Taking Minutes, Meeting preparation...
- Course
- Londonandanother venue.
- London
- Different dates available
...This course is also offered as inhouse. STL may go to your premises or you can visit our venue in London. By the end of the course you will be able... Learn about: Receiving Feedback, SMART Objectives, Performance standards...