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STL courses
- Course
- Londonandanother venue.
- London
- Different dates available
...Agreeing follow actions creating and improving the winning meeting formula Communication The dissemination and management of information Participation cycle... Learn about: Verbal Communication, Cultural Differences, Remote meeting...
- Course
- Londonandanother venue.
- London
- Different dates available
...An effective sales force should be developing existing relationships and creating new business. This is enabled by having a firm grasp of the fundamentals of selling... Learn about: Key Goals, Objection Handling, Customer contact...
- Course
- Londonandanother venue.
- London
- Different dates available
...around them in a more powerful way. Influencing in practice Analysing influence Trust and rapport What we do and what we say Drivers and motivation Influencing... Learn about: Delegating Skills, Confidence Training, Retaining control...
- Course
- Londonandanother venue.
- London
- Different dates available
...and motivate others through such a period. Change as a constant Identifying Change Theories of Change Reactions and perspectives Obstacles to change Strategies... Learn about: Identifying Change, Communicating Change, Delivering the message...
- Course
- Londonandanother venue.
- London
- Different dates available
...scenarios Characteristics of successful remote working Building a framework Clarifying roles and responsibilities Establishing routines and patterns Building... Learn about: Business team, Team Dynamics, People Management...
- Course
- Londonandanother venue.
- London
- Different dates available
...This course is also offered as inhouse. STL may go to your premises or you can visit our venue in London. This course provides a solid grounding in... Learn about: Leadership Styles, Dealing with mistakes, Personal Goals...
- Course
- Londonandanother venue.
- London
- Different dates available
...employ techniques and strategies that will help you to negotiate more successfully with others to achieve a win-win situation that addresses the needs of both parties... Learn about: Negotiation with suppliers, Personal assessment, Power balance...
- Course
- Londonandanother venue.
- London
- Different dates available
...build further managerial credibility. Role of performance management How performance can be managed Roles and responsibilities Performance Improvement... Learn about: Influencing Skills, Assertive Communication, Negotiation Skills...
- Course
- Londonandanother venue.
- London
- Different dates available
...Programme Officers, PMO Analysts, Consultants and Co-ordinators. Content is suitable for many departments including Sales, Marketing, Training... Learn about: Story structure, Presentation types, Presentation Skills...
- Course
- Londonandanother venue.
- London
- Different dates available
...information Solution generating techniques Evaluating solutions Implementing the solution Selecting a solution Planning and delegation Problem solved?... Learn about: Personal Action Plan, Evaluating solutions, Leadership Skills...
- Course
- Londonandanother venue.
- London
- Different dates available
...Anyone currently in line management or about to step into a similar role where regular staff appraisals will be carried out. This course is also offered as inhouse... Learn about: Review process, Key appraisal skills, Delivering feedback...
- Course
- Londonandanother venue.
- London
- Different dates available
...customise Library and List settings to apply wider policies and procedures and customise web pages using Web Parts. This course is also offered as inhouse... Learn about: Ms Office, Discussion Boards, User Permissions...
- Course
- Londonandanother venue.
- London
- Different dates available
...Skype for Business is an authoritative integrated communications client. Users are able to send instant messages, make voice or video calls... Learn about: Microsoft Office, Communication Training, Skype for Business...
- Course
- Londonandanother venue.
- London
- Different dates available
...or you can visit our venue in London. Delegates will gain a grounding in the core concepts of strategic thinking, develop a model for the journey... Learn about: Wider context, Taking things forward, Decision Making...
- Course
- Londonandanother venue.
- London
- Different dates available
...Reducing the impact of Stress Stressful scenarios Dealing with change Handling conflict Delivering bad news Dealing with difficult people Procrastination... Learn about: Stress patterns, Impact of Stress, Stress checklist...
- Course
- Londonandanother venue.
- London
- Different dates available
...critical detail from meetings, and disseminating clear action points to the right people. Why take minutes? Establishing the purpose of minutes within... Learn about: Communication Skills, Key listening skills, Meeting preparation...
- Course
- Londonandanother venue.
- London
- Different dates available
...Using feedback as a performance management tool Feedback and it's value Fostering a culture of learning Creating performance measures Performance standards... Learn about: Coaching Skills, Management Process, Communication Skills...