Supervisory Skills

Aims and Objectives
To establish or enhance your credibility as a supervisor. To get the results you know your team are capable of

Increased work effectiveness for individuals through better understanding of how to perform as a manager or supervisor in the workplace

Workbook with exercises and individual notes to ensure that the skills learnt on this course will be successfully applied in the workplace

The opportunity to gain a widely recognised Pitman Training Certificate

Target Audiences
Supervisors or managers who are newly appointed or who have had no formal training

Prerequisites
None

Course Content
Learning to listen properly

How to delegate and understanding effective delegation techniques

An introduction to induction and the training of new staff

Getting the results you know your team are capable of

How to motivate

Dealing with negative attitudes

To build a positive environment

Understanding and developing leadership skills

How to give and take criticism