Support Staff Training - Express Business Skills

Course

Online

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£ 45 VAT inc.

Description

  • Type

    Course

  • Methodology

    Online

  • Duration

    10 Weeks

  • Start date

    Different dates available

  • Online campus

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

This online course will help you improve your skills. It covers a wide range of esential business skills to help you succeed in an administrative or office support role.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

Busy office suppport and administrative staff who wish to improve their business skills but do not have time to undertake traditiaonl training and development.

Use this course to:
Improve promotional opportunities
Help build your CV
Develop or fine-tune your knowledge and skills to achieve career progression
Show your commitment to lifelong learning and continuous professional development

Personalised Certificate.

10 virtual tutor led express training modules, delivered at weekly intervals. Each module has been designed to take no longer than 10 minutes to complete so you can study at your desk in your cofee break or at lunchtime.
Email support and a personalised downloadable certificate are provided.

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Reviews

Subjects

  • Management
  • Staff
  • Problem Solving
  • Listening Skills
  • IT
  • Email
  • Communication Skills
  • Writing Skills
  • Managing Stress
  • Persuading people

Course programme

The course covers the following topics:

  • How to prioritise
  • Writing effective e-mail
  • Be a better listener
  • Building effective working relationships
  • Developing a professional telephone manner
  • Solving problems
  • Saying No
  • Preparing for a presentation
  • Persuading people
  • Managing stress

Support Staff Training - Express Business Skills

£ 45 VAT inc.