Support Staff Training - Express Business Skills
Course
Online
Description
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Type
Course
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Methodology
Online
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Duration
10 Weeks
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Start date
Different dates available
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Online campus
Yes
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Support service
Yes
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Virtual classes
Yes
This online course will help you improve your skills. It covers a wide range of esential business skills to help you succeed in an administrative or office support role.
Facilities
Location
Start date
Start date
About this course
Busy office suppport and administrative staff who wish to improve their business skills but do not have time to undertake traditiaonl training and development.
Use this course to:
Improve promotional opportunities
Help build your CV
Develop or fine-tune your knowledge and skills to achieve career progression
Show your commitment to lifelong learning and continuous professional development
Personalised Certificate.
10 virtual tutor led express training modules, delivered at weekly intervals. Each module has been designed to take no longer than 10 minutes to complete so you can study at your desk in your cofee break or at lunchtime.
Email support and a personalised downloadable certificate are provided.
Reviews
Subjects
- Management
- Staff
- Problem Solving
- Listening Skills
- IT
- Communication Skills
- Writing Skills
- Managing Stress
- Persuading people
Course programme
The course covers the following topics:
- How to prioritise
- Writing effective e-mail
- Be a better listener
- Building effective working relationships
- Developing a professional telephone manner
- Solving problems
- Saying No
- Preparing for a presentation
- Persuading people
- Managing stress
Support Staff Training - Express Business Skills