Top courses
- Vocational qualification
- Distance Learning
- Different dates available
- 1 Year
...•Tuckman’s theory of group formation •How to identify team roles (e.g. Belbin) and the uses and implications for managers •Building a balanced team to... Learn about: Managing Conflict, Developing Yourself, Developing leadership...
- Course
- Colchester
- Intermediate
- Different dates available
- 4 Days
...• Introducing Managing Safely • Assessing Risks • Controlling Risks • Understanding your responsibilities • Identifying hazards • Investigating accidents... Learn about: Accident Investigation, Indentifying hazards, Investigating accidents and incidents...
- Training
- Colchester
- Intermediate
- Different dates available
- 1 Day
...the team · Belbin team roles · Motivating a team to perform · Introducing different team leadership styles · Effective communication and listening skills... Learn about: Handling Questions, Developing the team, Listening Skills...
- Training
- Colchester
- Intermediate
- Different dates available
- 1 Day
...to set and achieve extraordinary goals, maximising sales, even in a tough economic climate. The principles of selling · What your customer wants · The... Learn about: Customer Service Skills, What your customer wants, Cold Calling...
- Training
- Colchester
- Intermediate
- Different dates available
- 1 Day
...This two part training course delivered over 1 day will enable customer focused staff to become more effective, efficient and confident at providing exceptional... Learn about: Negotiation Skills, Relationship Building, Customer Service...
- Training
- Colchester
- Intermediate
- Different dates available
- 1 Day
...• Communication internally and externally • Individual attitudes and behaviours • Working together as a team - management, teams and inter-departmental... Learn about: Conflict Management, Team Training, Handling Conflict...
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Description
SVC provides professional training for companies who would like to develop their workforce or, for individuals who are seeking personal development. We understand that you have a choice as to who you use as your training partner, and it is our aim to build a long term partnership which fully meets your training objectives. SVC’s qualified trainers can give your business the winning edge with tailor-made training delivered at our accredited ILM, IOSH and City and Guilds centre or at your premises.
At SVC we offer courses within the following categories:
• ILM (Institute of Leadership and Management), Customer Service, Sales and Marketing
• HR, Health & Safety, eLearning, Management, Personal Development and Consultancy Services
Accredited Qualifications
ILM - Institute of Leadership and Management - Train with SVC’s ILM Centre of Excellence
SVC can help you drive your business forward. With an impressive 100% pass rate our qualified trainers will guarantee to help give your business the winning edge at our accredited ILM and City & Guilds centre or at your premises.
Qualifications
• Level 2 Award & Certificate in Leadership & Team Skills
• Level 2 Certificate in Sales Management
• Level 3 Award, Certificate & Diploma in Leadership & Management
• Level 3 Certificate in Coaching & Mentoring
• Level 3 Award, Certificate & Diploma in Facilities Management
• Additional qualifications at Level 3, 4, 5 and 7 are also available.
IOSH (Institute of Occupational Safety & Health)
• IOSH Working Safely 1 day course
• IOSH Managing Safely 4 day course