Sales Masterclass

Hone and polish your skills and learn an innovative approach to selling, ensuring you retain existing business as well as attracting new. Change and refresh your attitude to the sales process and motivate you and your team, to set and achieve extraordinary goals, maximising sales, even in a tough economic climate.

The principles of selling

· What your customer wants

· The Psychology of selling

· Preparation

· Open questions

· Confidence, control and assertiveness

Improve your communication skills

· How people communicate and how to establish a rapport with clients

· Turn cold calls into warm calls

· Why People buy and Negotiation

· Telephone sales & face to face sales

· Why you have “to close the sale” and how to stay in control

· How to avoid clients saying “I want to think it over”

· Overcoming objections and recognising buying signals

An effective selling system

· How to ensure you are presenting to a decision maker

· How to establish the buyer’s decision making process

· A simple set of exercises for establishing peak performance goals and achieving them

· How to establish a need for your product or service