Sylvia Barrett courses

...from other tricky situations) Do you ever feel that you have all the best ideas and no one listens to you? Are you a middle manager trying to have influence...

...Coaching for the interviewee includes researching the employer, examining the job description and the person specification, completing the application...

...understanding different types of dementia causes of dementia managing challenging behaviours activities and distractions understanding different types... Learn about: Brain Function, Challenging Behaviour...

...to understand the impact environment and communication style may have on an older adult with dementia, to have strategies for coping with challenging behaviour... Learn about: Challengin behaviour, Changing communication style, Preparing next steps...

...to consider approaches to working with older people, to understand communication systems and support in the organisation. Content: Input, Discussion...

...Content: Input, Discussion, Planning Training course costs can be agreed per head or per event. Main training course locations include Edinburgh and Glasgow...

...To raise awareness of the process of grieving to explore feelings of loss from various viewpoints. Content: Input, Discussion, Case Studies Training courses...

...To consider aggression and challenging behaviour in the housing and care setting, to develop a behavioural approach to aggression in clients...

...To help staff to understand the purpose of supervision and how to prepare for the conversation. Content: Input, Discussion, Case Studies Training courses...

...distinguish between fair and unfair discrimination, understand the process of constructing a person specification, practice and assess questioning techniques... Learn about: Recruitment and Selection...

...understanding the roles and responsibilities of the manager. Content: Management Exercises, Discussion...

...Input, Using the Paperwork Training courses can tailored to the employers needs. Training course costs can be agreed per head or per event. Main training...

...to win a hearing from other service providers, i.e. Home care organisers Doctors, social workers, etc. Individuals who are required to negotiate with staff or clients...

...to use assertive skills in the discipline interview. Content: Review of procedure, case studies, role play using actors for discipline interviews...

...To understand how to make changes in the way you manage staff in order to reduce absence, to have knowledge of the disability discrimination act and its interpretation...

...All managers. All managers. Objectives: To provide a basic understanding of employment law, specifically covering the law on equal treatment...

...To raise the confidence and knowledge of staff representatives. To improve employment law and procedural knowledge. To prepare representatives for dealing with emotional situations...

...To help managers provide support to staff, to know how to begin to manage poor performance and explore the reasons for it, to understand when sufficient...