Team Development and Leadership for Supervisors and Team Leaders
Course
Online
Description
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Type
Course
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Methodology
Online
Course Aims This one-day workshop deals with the leadership and interpersonal side of supervision, in development of teams and relationships, coaching and instruction, discipline and providing feedback. Target Audience Staff supervisors and line managers, present and aspiring, who want an insight into how to put 'man management' concepts into practice and achieve better results from their staff. Class sizes Maximum class size for Team Development for Supervisors courses is 10 delegates, which ensures that attendees get adequate time for personal attention from the instructor. At some of our centres, the maximum class size is 12 delegates. What happens on the day Dress code is smart casual. Refreshments and a free buffet lunch will be provided, but please note that, as a training company who relies on caterers, we are unable to reliably provide for differing dietary requirements, so if you are in any doubt then please bring your own. The timetable is as follows: 9:15: - Arrival time9:30: - Training starts11:00: - Mid-morning break1:00: - Lunch break (one hour)3:15: - Mid-afternoon break4:30: - Wrap up Note: break times can vary according to the needs of the training, and course duration for smaller class sizes can be shorter because fewer delegates have fewer questions! What you get You get a free workbook, so you can review and revise afterwards to reinforce your knowledge. Every delegate on a Team Development and Leadership for Supervisors and Team Leaders course also gets a Training Attendance Certificate. Learning Objectives By the end of this course you will be able to:
Identify the key skills and characteristics of successful leaders and team managers. Demonstrate flexibility across the leadership styles and develop personal strategies for enhancing the effectiveness of your team. Develop your team’s strengths. Manage different personalities and...
Reviews
Subjects
- Team Training
- Team Development
- Leadership
- Staff
Course programme
This course is a one-day training course structured into 11 modules.
Module 1Introduction and Course Overview
Module 2Leadership
Topics covered- What is Leadership?
- Brief History of Leadership Studies
- The Leadership Formula
- Direction and Support
Team Development
Topics covered- Team Based Results
- The Four Stages of Teams
- How Can I Help?
- Team Problem-Solving
Team Leadership
Topics covered- Characteristics of Vital Team Players
- Key Attributes of The High Performing Team
The Situational Leadership Model
Topics covered- Participating
- Delegating
- Telling
- Selling
- Scenarios Exercise for Leadership
Discipline
Topics covered- Rules and the Need for Discipline
- Gross Misconduct
- Essential Components of a Disciplinary Procedure
- Investigating a Complaint
- Taking Disciplinary Action
Giving Feedback
Topics covered- Constructive Feedback
- Praising the Individual
- Tools and Techniques: The Sandwich Technique
- Model for Giving Feedback - BOOST
- How to Give Feedback - EECC model
- Factors Which Make It Difficult To Receive Feedback
- Top Feedback Tips
- Coping with Criticism
Providing Instruction
Topics covered- How Things Get Misinterpreted
Influencing Relationships
Topics covered- Key Actions
- Skills Practice
Performance Coaching
Topics covered- The Benefits of Coaching
- The Six Step Process
- Role Play
- Observation Guidelines
A Personal Action Plan
Team Development and Leadership for Supervisors and Team Leaders
