Team Leadership
Short course
In London
Description
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Type
Short course
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Location
London
To provide team leaders with basic skills in managing the performance of others. It covers the performance management process up to, and including, the performance counselling interview.
Facilities
Location
Start date
Start date
Reviews
Course programme
This course is designed to provide team leaders with basic skills in managing the performance of others. It covers the performance management process up to, and including, the performance counselling interview.
Course Outline
- Understand action centred leadership
- Set performance objectives and standards for their staff
- Distinguish between the two types of feedback, and when they are used
- Give and receive effective feedback
- Understand and use some basic assertiveness skills
- Define the main elements of a performance counselling interview
- Undertake an effective performance counselling interview
Additional information
Students per class: 8
Team Leadership