Team Leading Apprenticeship (Level 2)

What type of work will I do and what qualifications will I gain?

Although apprenticeships will vary depending on your entry level and your employer, you will gain a range of skills from the varying tasks you complete, these could include:

• Managing personal development
• Developing a working relationship with colleagues
• Communicating information and knowledge
• Participating in team meetings
• Planning, allocating and monitoring other people's work
• Setting objectives and providing support for other team members
• Managing conflicts within a team
• Leading and managing meetings
• Making effective decisions for you and your team

You will also gain the following qualifications:

• Competence and Knowledge Qualification - Level 2 Diploma in Team Leading (NCFE)
• Employee Rights and Responsibilities
• Level 1 Functional Skills Maths (NCFE)
• Level 1 Functional Skills English (NCFE)
• Level 1 Functional Skills ICT (NCFE)

What skills and qualities will I need for this apprenticeship?

• The ability to give instructions but to also use your own initiative
• Good communication skills
• The ability to develop good relationships with a team
• Be flexible and adaptable
• Good organisational and time management skills
• 100% committed to your role
• A genuine interest in delivering excellent customer service
• A logical and methodical approach to working
• Strong leadership skills
• Be punctual
• A positive approach