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Courses were good and they offered good information. They provided good certain level of knowledge, learned valuable skills. I had a good learning experience.
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I enjoyed my time and overall it was a great learning experience, thanks for everything. I am highly satisfied with the course.
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Course material was good and have learned a lot about debt collection. Communication process was also nice and fulfilling. Thanks for the insight. I enjoyed my time and all was pretty good and engaging.
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- NVQ
- Distance Learning
- Different dates available
- 80h - 1 Year
... are they?, What are the costs involved?, What are their collection powers?). UNIT 3: Communication Module Twelve - Telephone Communication The following topics... Learn about: Debt Management, Debt management courses, Communication Training...
... are they?, What are the costs involved?, What are their collection powers?). UNIT 3: Communication Module Twelve - Telephone Communication The following topics... Learn about: Debt Management, Debt management courses, Communication Training...
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Courses were good and they offered good information. They provided good certain level of knowledge, learned valuable skills. I had a good learning experience.
← | → see all
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I enjoyed my time and overall it was a great learning experience, thanks for everything. I am highly satisfied with the course.
← | → see all
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Course material was good and have learned a lot about debt collection. Communication process was also nice and fulfilling. Thanks for the insight. I enjoyed my time and all was pretty good and engaging.
← | → see all
- Course
- Distance Learning
- 80h
...The objectives of the course are to: Describe methods of controlling credit. Investigate methods of credit checking. Examine the use of the courts and debt management agencies in recovering debt. Describe how to collect debt by letter and telephone. Suitable for: This programme is designed...
- Course
- Sandbach
.... Appreciation of Debt Collection Methods Collection tools available. Collection strategies. Call planning. Principles of good telephone technique. Managing...
- Course
- St Helens
- Different dates available
...The ABC Level 3 Credit Control and Debt Management course describes the methods of controlling credit, investigates methods of credit checking, examines the use of the course and debt management agencies in recovering debt and describes how to collect debt by letter and telephone... Learn about: IT Management, Debt Management...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 60h - 12 Months
... Services The Courts Debt Collection Agents Unit 3 – Communication Telephone Communication Written Communication How to deal with customer responses Each... Learn about: Debt Management, Debt Recovery, Communication Training...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 90h - 12 Months
.... The objectives of the course are to: Describe methods of controlling credit Investigate methods of credit checking Examine the use of the courts and debt management agencies in recovering debt Describe how to collect debt by letter and telephone... Learn about: Debt Management, IT Management...
- Course
- Sandbach
- Beginner
... and collections procedures but who would like to develop their skills still further...
- Course
- Glasgow
- Different dates available
... in recovering debtDescribe how to collect debt by letter and telephone... Learn about: Debt Management, Communication Training, IT Management...
- Course
- Londonand25 other venues
- Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 5 Days
... communication strategies - letters email fax telephone Deciding priorities Letter Cycle What is a good collection letter? How many letters to send? How effective... Learn about: Credit Management, Credit Control and Finance, Organizational Skills...
- Training
- Londonand4 other venues
- Birmingham, Wembley, London, City Of London
- Intermediate
- Different dates available
- 1 Month
... relief; and Tax relief. Telephone Communication The following topics are covered: Telephone skills; Handling problems and objections; Dealing... Learn about: Debt Management, Customer Service, Customer Retention Strategy...
- Course
- Distance Learning
... for debt collection by telephone...
- Course
- Online
... etiquette may be the difference between an average and exceptional customer service experience. This course discusses the role telephones play in the customer service industry... Learn about: Skills and Training, Customer Service, Telephone Skills...