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Telephone collection courses
- Vocational qualification
- Online
- Different dates available
- 6 Months
... are the costs involved? What are their collection powers? Unit 3 – Communication Telephone Communication Telephone skills Handling problems and objections Dealing... Learn about: Communication Training, Multi track, Controlling Anger...
- Course
- Distance Learning
...The objectives of the course are to: Describe methods of controlling credit. Investigate methods of credit checking. Examine the use of the courts and debt management agencies in recovering debt. Describe how to collect debt by letter and telephone. Suitable for: This programme is designed...
- Course
- Sandbach
...This workshop covers a comprehensive number of issues related to the collection, administration and control of consumer debt. Counselling, communication, negotiation and questioning skills; building rapport with clients; collection techniques by telephone, fax and letter; legal matters including...
- Course
- St Helens
- Different dates available
...The ABC Level 3 Credit Control and Debt Management course describes the methods of controlling credit, investigates methods of credit checking, examines the use of the course and debt management agencies in recovering debt and describes how to collect debt by letter and telephone... Learn about: Debt Management, IT Management...
- Course
- Londonand25 other venues
- Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 5 Days
... communication strategies - letters email fax telephone Deciding priorities Letter Cycle What is a good collection letter? How many letters to send? How effective... Learn about: IT risk, Organizational Skills, Negotiation Skills...
- Course
- Glasgow
- Different dates available
... in recovering debtDescribe how to collect debt by letter and telephone... Learn about: Communication Training, Debt Management, IT Management...
- Course
- Sandbach
.... Appreciation of Debt Collection Methods Collection tools available. Collection strategies. Call planning. Principles of good telephone technique. Managing...
- Course
- Sandbach
- Beginner
... and collections procedures but who would like to develop their skills still further...
- Course
- Distance Learning
- Intermediate
- 12 Months
.... The objectives of the course are to: Describe methods of controlling credit Investigate methods of credit checking Examine the use of the courts and debt management agencies in recovering debt Describe how to collect debt by letter and telephone... Learn about: IT Management, Debt Management...
- Course
- Distance Learning
... for debt collection by telephone...
- Training
- Londonand4 other venues
- Birmingham, Wembley, London, City Of London
- Intermediate
- 1 Month
... and debt turn. Debt Recovery Through the Courts The following topics are covered: The Courts and their powers of collection; and 3 track system - (Full... Learn about: Customer Service, Debt Management, Customer Retention Strategy...
- Course
- Online
... etiquette may be the difference between an average and exceptional customer service experience. This course discusses the role telephones play in the customer service industry... Learn about: Customer Service, Telephone Skills, Skills and Training...