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Telephone Skills Courses Cardiff
- Course
- Cardiff
- Different dates available
- 1 Day
... of Communication Building Rapport Communication Types Telephone Skills Telephone Techniques Self Diagnostic Transfer a Call Using Inappropriate Language... Learn about: Communication Training, Telephone Skills, Listening Skills...
- Course
- Cardiff
- Different dates available
- 1 Day
... workshop provides delegates with an insight into effective management skills. You will have the opportunity to develop your knowledge and skills through... Learn about: Customer relationship, Communication Training, Customer Care...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer Service, Customer Service Skills...
- Short course
- Online
- Different dates available
..."This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate, closely supervised. * Participants are asked to bring prepared contact list: 100 companies from at least five different... Learn about: Negotiation Skills, Sales Management, Sales Training...
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