Telesales

Course

In

Price on request

Description

  • Typology

    Course

  • Duration

    2 Days

Description

To learn highly effective influencing and sales approaches in order to maximise income generation and productivity.
Suitable for: Telesales agents.

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Course programme

Each training programme is designed to be highly practical, understandable and instantly applicable. Each technique and its potential uses are explained in clear detail, and you'll learn how you can successfully apply them to just about any problem or challenge you will ever encounter.

Participants will learn how to:

  • Create total self-confidence and a laser-like sales focus.
  • Plan their day to maximise personal and sales performance.
  • Design a unique, personal script that sounds natural and feels right.
  • Create deep levels of rapport with prospects and customers.
  • Use powerful, ethical influencing and closing skills.
  • Undertake a self-assessment to create continuous improvement.
  • Improve communication quality by 50%.
  • Easily deal with rejection and remain focused on the next call.
  • Quickly uncover buying and motivation strategies - 'hot buttons'.
  • Coach colleagues towards exemplary performance.

Duration: 1 and 2 day events available.

Telesales

Price on request