Telesales Techniques
Course
In London
Price on request
Description
-
Type
Course
-
Location
London
Telesales people can only be really effective when they are trained properly to say the right thing at the right time, or to be quiet and listen at the right time.
Facilities
Location
Start date
London
See map
22 Larchwood Close, RM5 3QX
Start date
On request
Reviews
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Subjects
- IT
- Telesales
Course programme
The Deadly Sins of Telephone Prospecting Managing Nerves and Adrenaline The Power of Positive Vocabulary Assertiveness in Telephone Prospecting Productivity, List Quality and Time Management Planning your Prospecting Activity Getting past the gatekeeper How to Open the Conversation Qualifying the Decision Maker - Hooking into the Probe How to Ask Great Probing Questions From Passive Hearing to Active Listening for Signals How to use Features and Benefits in a Prospecting Call The Benefits of Having an Appointment Trial Closing on what you’ve said so far Closing on the Appointment Why Scripts are so Great Exercise - Scripting Handling the Most Common Objections to Appointments Roleplay
Telesales Techniques
Price on request