Thames Valley Housing courses

...The remaining 6 units are; Housing economics Housing law Partnership working in housing Professional practice skills for housing Diversity in housing Research...

...technique Drying times Woodwork- (informative session) Types of paint and their finish Priming Brush technique Overview...

...skills in the English Language in order to improve their employement prospects and everyday communication...

...Resident Involvement Modules Housing providers are being encouraged to actively involve residents in the management of the service they are providing...

...who already know the basics and want to refresh their maths in preparation for work or to deal with everyday situations...

...Maintain open and honest relationships with customers Provide information to customers Maintain effective working relationships with colleagues and others...

...in the housing industry and would like to develop their skills and knowledge further. Housing NVQ Level 3 Requires candidates to obtain detailed skills...

...requirements Manage the use of financial resources Develop your own resources Lead the work of teams and individuals to achieve their objectives Qualification...

...Evidence collection methods can also include witness statements, case studies, professional discussions and questioning. Candidates are offererd the choice...

...Communication Problem solving Applied teamwork Mode of study: Work based evidence collection. A candidate will be allocated an assessor who will judge...

...Job roles must include managerial skills, with a demonstration of competence in planning and business awareness. This level is for job roles such as Office...

...the benefits of managing customer relationships by providing effective customer support. Candidates planning to work within customer-focused businesses...

...and wish to update their knowledge, understanding and skills to improve their customer service. Wish to develop their full potential and/or the potential...

...there role to make decisions on the strategic delivery of customer service that will enhance the customer experience and who have the opportunity to monitor...

...This course teaches delegates to assess candidates by using different assessment methods. These include: Observing candidates in the workplace...

...support to the assessment process Monitoring and making recommendations on the resources needed to evaluate the assessment process Ensuring an appropriate...

...one-to-one and online support, and a work based assignment of 1500 words. Programme components include: • Programme Induction and Individual action plan...

...the business environment • Working effectively within the business environment Mode of study: Optional - once a month class at Twickenham with home task...

...Suitable for: Anyone who: Works in an administration role. Would like to gain knowledge and skills for an administration role. Anyone who: * Works in...

...once a month class at Twickenham with home task completion and a final on -line test OR *one to one tuition with supported completion of tasks and a final on-line...