Thames Valley Housing courses

...Twickenham with home task completion and a final on -line test OR *one to one tuition with supported completion of tasks and a final on-line...

...qualification which is suitable for a wide range of people at a variety of levels. It is the equivalent of a GCSE or NVQ level 2, providing relevant skills...

...* Anyone who would like to gain knowledge and skills for a housing role. CIH Certificate in Housing Level 3 Level 3 is the equivalent of an A level or NVQ Level...

...and generic Housing. There are 4 core units and a pathway module; Unit 1 - Housing and Society Unit 2 - Housing Policy Unit 3 - Customer Service for Housing Unit...

...association for some time, but would benefit from a greater insight into the business. New starters would also benefit from the insight obtained through this workshop...

...of the law relating to tenant's rights, obligations and responsibilities with regard to breaches of tenancy. By the end of the day Learners will have had the opportunity...

...History and Present Social Housing Policies, Practices and Governance: It will provide a general understanding of what social housing is and for you...

...Legislation The aim of this course is to provide an update to some areas of housing and related legislation, to ensure that you have knowledge and understanding...

...delegates will have had the opportunity to: Look at the legislation and the housing implications. Consider the Allocations Process with a look at Homelessness...

...delegates will have had the opportunity to: Look at the legislation and the housing implications. Consider the Allocations Process with a look at Homelessness...

...and leading up to court. The afternoon will concentrate on court actions. By the end of the course delegates will: Be aware of good practice in Arrears...

...Know what triggers arrears, from counter-claims to change in circumstances. Be aware of assistance for people in financial difficulties and sources of independent advice...

...in identifying defects. Have a basic understanding of the 3 “Ds” - Drainage, Dampness and Defects diagnosis (Plumbing, Services and Central Heating and Fixtures and Fittings)...

...Carry out an inspection of a property that is void and/or occupied...

...Human Rights Act 1998 and Disability Discrimination Act 1995 as amended...

...Listed private, civil, criminal and multi-agency remedies available to deal with the causes and effects of such behaviour. Considered effective review...

...How to deal practically with cases - Health and Safety issues. The different types of illegal occupancies by completing a matrix for all eventualities...

...Identify the impact of recent case law for abandonment, illegal occupancy and tolerated Trespassers...

...Topics for the course will be chosen from the following: The Landlord and Tenant relationship. Standard clauses in long leases. Claw-back clauses...

...Dealing with Difficult People This course will help to develop Learners knowledge of best practice when dealing with difficult customers from a housing and multi-agency approach...