Total Quality Management - Advanced Organisational Introduction
Course
In Hammersmith
Description
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Type
Course
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Level
Advanced
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Location
Hammersmith
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Duration
3 Days
Upon completion of this course, you will be able to understand:
Change and continuous improvement.
How the improvement process is triggered.
A range of approaches which can be followed in the introduction of TQM.
The structure of a framework to assist with the introduction of TQM.
Six levels of TQM adoption that can be used as an internal measure by which organisations can compare their standing and which help them review their performance.
Some of the typical problems in sustaining TQM.
An audit tool by which organisations can assess if they are experiencing the factors which can have a negative impact on the sustainability of TQM.
Facilities
Location
Start date
Start date
About this course
Chief officers, directors andheads of departments who wish to play a greater role in determining the quality policy within their organisations.
Senior management team members who wish to create the strategic dialogue, organisational environment, atmosphere, values and behaviour in which total quality management (TQM) can achieve its potential.
Those who wish to create an organisational culture in which each person in every department is fully committed to improving their own performance and is dedicated to satisfying their internal customers’ needs and future expectations.
Middle and first-line management who wish to play a key role in putting the principles of TQM in place at the sharp end of their organisation.
Industrialists
Management consultants
Reviews
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LBTC is a great place to get trained and I would recommend the same to all.
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Course rating
Recommended
Centre rating
Ismaila I,
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 5 years
Subjects
- Play
- Continuous
- Improvement
- Improvement Strategy
- Companies
- Approaches
- Organising
- Techniques
- Systems
- Systems Architecture
- Systems Engineering Management
Course programme
- Change and Continuous Improvement
- Forces for change
- How do companies get started?
- Approaches to TQM
- Organising
- Systems and techniques
- Measurement and feedback
- Changing the culture
- Use of the framework
- Level 1 – uncommitted
- Level 2 – drifters
- Level 3 – tool-pushers
- Level 4 – improvers
- Level 5 – award-winners
- Level 6 – world-class
Total Quality Management - Advanced Organisational Introduction