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Inhouse Telephone Skills Training in London
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The course was incredibly great and I had a nice time in all. They helped a lot, their understanding was great and I enjoyed.
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I would recommend this place to all and have HR feedback as well on the same. Its all positive and encouraging.
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Their Influencing skills course is really nice and I had a great time in all, thanks for everything. I had an amazing time in all.
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- Training
- Inhouse in City Of London
- Different dates available
- 1 Day
... their telephone skills and provide an excellent customer service, when speaking to customers and co-workers. Anyone who would like to increase their confidence to project a professional image and build better relationships when dealing with people by telephone... Learn about: Telephone Skills, Assertive Behaviour, Corporate Communications...
... their telephone skills and provide an excellent customer service, when speaking to customers and co-workers. Anyone who would like to increase their confidence to project a professional image and build better relationships when dealing with people by telephone... Learn about: Telephone Skills, Assertive Behaviour, Corporate Communications...
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The course was incredibly great and I had a nice time in all. They helped a lot, their understanding was great and I enjoyed.
← | → see all
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I would recommend this place to all and have HR feedback as well on the same. Its all positive and encouraging.
← | → see all
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Their Influencing skills course is really nice and I had a great time in all, thanks for everything. I had an amazing time in all.
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My training sessions were good and I had a nice time in all, thanks for everything. I had a nice time and they helped a lot, in everything. I am charged in a positive manner.
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In reality, it was great and I had a nice time in all, thanks for everything. I had a great learning experience here.
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The course really useful and have since used many of the tools demonstrated over the 2 days; rest was ok/.
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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...You will learn how to create the impression you want by working on a variety of telephone situations and you will gain an increased awareness about how to make the telephone a useful tool rather than a limiting... Learn about: Confidence Training, Assertive Behaviour, Assertiveness Training...
...You will learn how to create the impression you want by working on a variety of telephone situations and you will gain an increased awareness about how to make the telephone a useful tool rather than a limiting... Learn about: Confidence Training, Assertive Behaviour, Assertiveness Training...
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My training sessions were good and I had a nice time in all, thanks for everything. I had a nice time and they helped a lot, in everything. I am charged in a positive manner.
← | → see all
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In reality, it was great and I had a nice time in all, thanks for everything. I had a great learning experience here.
← | → see all
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The course really useful and have since used many of the tools demonstrated over the 2 days; rest was ok/.
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Similar training and in other locations
- Training
- Distance Learning
...The course is suitable for anybody in a role where they deal direct with customers, in person, on the telephone or via the internet...
- Training
- Distance Learning
...This programme is designed for senior office staff who wish to be able to manage office operations effectively and supervise the work of others in an office environment. Suitable for: this course is suitable for anyone who is interested in executive office skills...
- Training
- Online
- Beginner
- Different dates available
...This Level 2 Certificate in Counselling Skills (RQF)qualification will introduce you to the use of counselling skills in everyday life. This could be in and out of work. Some of the approaches that underpin the use of these skills will also be taught. There’s a counselling skills and personal... Learn about: Counselling interactions, Body Language...
- Training
- Distance Learning
...This programme is designed for people seeking to understand and apply good practice in promoting effective customer relations. The course is particularly suited to staff who deal regularly with guests, visitors and customers face to face, in writing and on the telephone. Suitable for: suitable...
- Training
- Distance Learning
...This programme is designed for people who wish to improve their skill in selecting appropriate communication methods, and in delivering their message effectively. Suitable for: this course is suitable for abybody who is interested in effective communicating...