13

Telephone Skills Training London

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YOUR CURRENT SELECTION
  • Telephone Skills
COURSE TYPE
  • All 36
  • Courses and Training 34
  • Further Education 2
PRICE
  • £4,000
  • £500
  • £200 or less
SUBJECT AREA
STARTING
  • In 30 days 2
  • In 3 months 2
  • In 6 months 2
  • In 9 months 2
  • In 1 year 2
  • In over a year 2
DURATION
  • Hours 12
  • Days 1
  • Weeks 0
  • 3 months 0
  • 6 months 0
  • 9 months 0
  • Year(s) 0
CHARACTERISTICS
  • Intensive 1
WHERE TO STUDY
England 24
London 13
Town/City
METHODOLOGY
  • All 18
  • Online/Distance 5
  • Classroom-based 12
  • Blended 0
  • Inhouse 1
Save 17%
Acudemy Training
Enhanced Consultancy Skills training in City of London
5.0 2 opinions
Acudemy Training
  • Training
  • City Of London
  • Beginner
  • 16 Sep 2019
  • 2 Days

...Do you want to push forward your career? Emagister offers you the right training in order to build strong your skills in Banking. This 2-day session training designed by Acudemy Training focuses on strengthening your teams’ consultancy skills, enabling them to understand the key client stakeholder... Learn about: Stakeholder Relations, Communication Training, Managing Conflict... More

PREMIUM COURSE
Special Emagister price

£1,200 £1,000
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Impact Factory
Telephone Techniques Course - Inhouse training
4.7 excellent 3 opinions
Impact Factory
  • Training
  • Inhouse in City Of London
  • Different dates available
  • 1 Day

... and particularly. Individuals who wish to improve their telephone skills and provide an excellent customer service, when speaking to customers and co-workers. Anyone who would like to increase their confidence to project a professional image and build better relationships when dealing with people by telephone... Learn about: Confidence Training, Assertive Behaviour, Assertiveness Training... More


Price on request
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Impact Factory
Telephone Techniques Open Course training in City of London
4.5 excellent 3 opinions
Impact Factory
  • Training
  • City Of London
  • Different dates available
  • 1 Day

... and particularly. Individuals who wish to improve their telephone skills and provide an excellent customer service, when speaking to customers and co-workers. Anyone who would like to increase their confidence to project a professional image and build better relationships when dealing with people by telephone... Learn about: Assertive Behaviour, Corporate Communications, Confidence Training... More


Price on request
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Impact Factory
Telephone Technique Training - Inhouse
4.0 fantastic 3 opinions
Impact Factory
  • Training
  • Inhouse in City Of London
  • Different dates available
  • 5 Days

...A Telephone Techniques programme that will enable you to use the phone in an effective way. You will learn how to create the impression you want by working on a variety of telephone situations and you will gain an increased awareness about how to make the telephone a useful tool rather... Learn about: Assertiveness Training, Corporate Communications, Confidence Training... More


Price on request
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  • Training
  • London
    and another venue.
  • 1 Day

... experience. It is an ideal follow on for those who have attended the ICM 'Gettign Started in Telephone Collections' seminar... Learn about: Persuasion Skills, Telephone answering, Negotiation Skills... More


£390
+ VAT
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  • Training
  • London

..., testing their speaking skills against a Language competency framework and producing detailed recommendations to improve conversation competency... Learn about: Call Centre... More


Price on request
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  • Training
  • London
    and another venue.
  • 1 Day

... from the competition. Suitable for: Staff looking to give Exceptional Customer Service when Communicating with Customers by Telephone and Face to Face... Learn about: Customer Service Skills... More


£275
VAT inc.
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  • Training
  • London
    and another venue.
  • 3h

...First impressions are everything; they're usually given on the telephone - are they always good enough? Achieve telephone perfection on this one day training course! Suitable for: Receptionists, Telephonists, Secretaries, Personal Assistants, Administrators and Customer Service Teams... Learn about: Customer Service Skills, Customer Care... More


£175
+ VAT
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  • Training
  • London
    and another venue.
  • 6h

...You will come away from the course fully prepared in how to present the right ambassadorial image for your firm, also enhancing your own personality and become proficient in positive & professional communication skills. Suitable for: Those new to the role and experienced front office staff who... Learn about: Customer Service Skills... More


£290
+ VAT
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  • Training
  • London
    and another venue.
  • 6h

...Massively improve your sales skills in all situations. Suitable for: Everyone - whether they are new to selling or have long term experience and expertise... Learn about: Negotiation Skills, Call Centre, Customer Service Skills... More


£290
+ VAT
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  • Training
  • London
    and another venue.
  • 3h

... who interacts with Clients either face-to-face or by telephone, or who manages a Client-facing team... Learn about: Customer Service Skills, Customer Care... More


£175
+ VAT
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  • Training
  • London
    and another venue.
  • 6h

... because of one bad experience, or a less than positive attitude to their needs! Suitable for: Anyone who interacts with customers either face to face or by telephone, or who manages such a team... Learn about: Customer Care, Customer Service Skills... More


£290
+ VAT
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  • Training
  • London
    and another venue.
  • 3h

... to Introduce New Products . Promoting new services and products with skills for successful follow-up How to Revive Old Accounts . Developing sales from dormant... Learn about: Call Centre... More


£175
+ VAT
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  • Training
  • London
    and 12 other venues
  • 1 Day

...To demonstrate why Telephone Technique is so important. To show the importance of the Qualities and Key Skills needed for success. To illustrate how to develop the correct Attitude and Image. To illustrate why excellent Customer Service is important. To show how to use the Telephone effectively... Learn about: Telephone answering, Oral Communication, Verbal Skills... More


£200
+ VAT
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Telesales training in London
5.0 1 opinion
Activia Training
  • Training
  • London
  • 1 Day

...This intensive one-day training course teaches delegates how to use the telephone for professional selling. Delegates will learn how to prepare scripts, manage calls, implement components of an effective voice, listen to feedback, and ask questions to increase sales. Course activities also cover... More


£229
+ VAT
Outbound Telephone Sales training in London
Cosensa Learning & Development Ltd
  • Training
  • London
  • Advanced
  • 1 Day

... required for making productive telephone sales calls. This enables better results to be achieved through the use of correct structures and control techniques. The course adopts a highly pro-active approach to selling your organisation and its products or services over the phone. The trainer will help... Learn about: Telesales Structure, Gathering Information, Overcoming Objections... More


£ 201-500