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Telephone Skills Training London

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Essential Telephone Collection Techniques training in London

Institute of Credit Management
  • Training
  • London
    and
    another venue.
    • Birmingham
  • 1 Day

...you’re OK Behaviour - Adult, Parent, Child Assertiveness – what is it? Personality - Comfort Zones Dealing with angry people Some handy tips The Telephone...

£ 390 + VAT

Call Centre training in London

InTuition Languages
  • Training
  • London

...InTuition can ensure that the off-shore Call Centre you work with use operators that will enhance your business. Taking Conversation Seriously InTuition...

Price on request

Exceptional Customer Service training in London

Business Enhancement Training
  • Training
  • London
    and
    another venue.
    • Birmingham
  • 1 Day

...with Customers by Telephone and Face to Face. Learning outcome » Consistently provide Exceptional Customer Service » Exceed customers expectations...

£ 275 VAT inc.
Premium

Telephone Techniques Open Course training in City of London

4.5
3 reviews
  • The course was really great, especially the Project Management one, here I learned to manage and motivate with which I had struggled a lot.
    ← | →
  • They provided so much in such a short span of time, it was real good and I enjoyed like anything. I had a nice time in all.
    ← | →
  • Maria and Dom were super great and offered a safe and supportive environment. It was a nice course and everything was good. They impacted in such a great manner, I had a nice time in all. I am truly excited about the course.
    ← | →
Impact Factory
  • Training
  • City Of London
  • Different dates available
  • 1 Day

...and any additional material that the trainers feel is relevant to the delegates on the day. Delegate Input We begin with a discussion around handling... Learn about: Confidence Training, Corporate Communications, Telephone Skills...

Price on request

...and any additional material that the trainers feel is relevant to the delegates on the day. Delegate Input We begin with a discussion around handling... Learn about: Confidence Training, Corporate Communications, Telephone Skills...

  • The course was really great, especially the Project Management one, here I learned to manage and motivate with which I had struggled a lot.
    ← | → see all
  • They provided so much in such a short span of time, it was real good and I enjoyed like anything. I had a nice time in all.
    ← | → see all
  • Maria and Dom were super great and offered a safe and supportive environment. It was a nice course and everything was good. They impacted in such a great manner, I had a nice time in all. I am truly excited about the course.
    ← | → see all
Premium Save 16%

Enhanced Consultancy Skills training in City of London

5.0
2 reviews
  • I would strongly suggest to enroll in the course for once. Its not a complicated process and provides amazing course content would be a great deal for enhanching skills.
    ← | →
  • This institute provides all what a student can ask for.
    ← | →
Acudemy Training
  • Training
  • City Of London
  • Beginner
  • September
  • 2 Days

...engage and consult with senior client stakeholders allowing them to respond to client demands and ‘speak the language of the Bankers’ 5 Address conflicts... Learn about: Relationship Building, Speaking Skills, Managing stakeholders...

£ 1,000

...engage and consult with senior client stakeholders allowing them to respond to client demands and ‘speak the language of the Bankers’ 5 Address conflicts... Learn about: Relationship Building, Speaking Skills, Managing stakeholders...

  • I would strongly suggest to enroll in the course for once. Its not a complicated process and provides amazing course content would be a great deal for enhanching skills.
    ← | → see all
  • This institute provides all what a student can ask for.
    ← | → see all

Telephone Skills for Support Staff training in London

Pass Training
  • Training
  • London
    and
    another venue.
    • London

...comprehensive phone call structure as a cogent "coat-hanger" for professionalism throughout every call you take, or Discover how to get the caller's...

£ 175 + VAT

Telephone Techniques Training in London

R2 Training
  • Training
  • London
    and
    12 other venues
    • Basingstoke, Guildford, Oxford, Birmingham, Manchester, Bristol, Southampton, Reading, Garforth, Woking, Brentwood ...
  • 1 Day

...and maintain Customer relationships. Introduces the Qualities and Key Skills required for success. Learn how to project the correct image, handle difficult...

£ 200 + VAT
Premium

Telephone Technique Training - Inhouse

4.0
3 reviews
  • My training sessions were good and I had a nice time in all, thanks for everything. I had a nice time and they helped a lot, in everything. I am charged in a positive manner.
    ← | →
  • In reality, it was great and I had a nice time in all, thanks for everything. I had a great learning experience here.
    ← | →
  • The course really useful and have since used many of the tools demonstrated over the 2 days; rest was ok/.
    ← | →
Impact Factory
  • Training
  • Inhouse in City Of London
  • Different dates available
  • 5 Days

...can help smooth over challenges and make conference calls easier to manage. Telephone Techniques You see, a lot of telephone problems happen because... Learn about: Telephone Skills, Corporate Communications, Confidence Training...

Price on request

...can help smooth over challenges and make conference calls easier to manage. Telephone Techniques You see, a lot of telephone problems happen because... Learn about: Telephone Skills, Corporate Communications, Confidence Training...

  • My training sessions were good and I had a nice time in all, thanks for everything. I had a nice time and they helped a lot, in everything. I am charged in a positive manner.
    ← | → see all
  • In reality, it was great and I had a nice time in all, thanks for everything. I had a great learning experience here.
    ← | → see all
  • The course really useful and have since used many of the tools demonstrated over the 2 days; rest was ok/.
    ← | → see all

Successful Selling - Face-to-Face & Telephone training in London

Pass Training
  • Training
  • London
    and
    another venue.
    • London

...Being busy, enthusiastic, confirming the appointment. Creating quality prospects and appointments with decision-makers/influencers Preparing for the Sales Appointment...

£ 290 + VAT
Premium

Telephone Techniques Course - Inhouse training

4.7
3 reviews
  • The course was incredibly great and I had a nice time in all. They helped a lot, their understanding was great and I enjoyed.
    ← | →
  • I would recommend this place to all and have HR feedback as well on the same. Its all positive and encouraging.
    ← | →
  • Their Influencing skills course is really nice and I had a great time in all, thanks for everything. I had an amazing time in all.
    ← | →
Impact Factory
  • Training
  • Inhouse in City Of London
  • Different dates available
  • 1 Day

...may include many of the exercises listed below, and any additional material that the trainers feel is relevant to the delegates on the day. Delegate Input... Learn about: Confidence Training, Telephone Skills, Assertiveness Training...

Price on request

...may include many of the exercises listed below, and any additional material that the trainers feel is relevant to the delegates on the day. Delegate Input... Learn about: Confidence Training, Telephone Skills, Assertiveness Training...

  • The course was incredibly great and I had a nice time in all. They helped a lot, their understanding was great and I enjoyed.
    ← | → see all
  • I would recommend this place to all and have HR feedback as well on the same. Its all positive and encouraging.
    ← | → see all
  • Their Influencing skills course is really nice and I had a great time in all, thanks for everything. I had an amazing time in all.
    ← | → see all

Front Office/Reception & Telephone training in London

Pass Training
  • Training
  • London
    and
    another venue.
    • London

...Course content How to Welcome customers professionally - establishing rapport, assertion (not aggression), and projecting a personality for your...

£ 290 + VAT

Telemarketing Essentials training in London

Pass Training
  • Training
  • London
    and
    another venue.
    • London

...with skills for successful follow-up How to Revive Old Accounts . Developing sales from dormant accounts, which were once a real source of profit...

£ 175 + VAT

Client Service Essentials training in London

Pass Training
  • Training
  • London
    and
    another venue.
    • London

...Course Objectives To provide hands-on training that will include real-life experiences, and provide techniques and skills you can use immediately To raise...

£ 175 + VAT

Customer Care and Service training in London

Pass Training
  • Training
  • London
    and
    another venue.
    • London

...they come back for more, time and time again! CUSTOMER CARE / CUSTOMER SERVICE: What it really means! How to achieve it! Who and what are prospects...

£ 290 + VAT

Telesales training in London

5.0
1 review
  • I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
    ← | →
Activia Training
  • Training
  • London
  • 1 Day

...the skills learned can equally be applied to areas such as customer service or support, where sales opportunities arise during the normal run of...

£ 229 + VAT

...the skills learned can equally be applied to areas such as customer service or support, where sales opportunities arise during the normal run of...

  • I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
    ← | →

Outbound Telephone Sales training in London

Cosensa Learning & Development Ltd
  • Training
  • London
  • Advanced
  • 1 Day

...opportunities with customers on the phone. The trainer for this course has extensive experience in design and delivery of sales related training programmes... Learn about: Buying Signals, Telephone Etiquette, Selling a Product...

£ 201-500

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