Verbal Skills courses Northern Ireland

.... Learning to be assertive offers the potential to acquire feelings of control, increased confidence and improve their self-esteem. This course will equip participants with assertiveness skills to enable them to be more effective in their dealings with others... Learn about: Presentation Skills, Gain Confidence, Assertive Behaviour...

...Interpersonal skills are the life skills that we use every day to communicate and interact with other people, both individually and in groups. Improving these skills builds confidence, enhances our relationships with others and thereby improves our personal effectiveness. Our course is designed... Learn about: Assertive Behaviour, Confidence Training, Assertiveness Training...

... of the course participants will: · The importance of first impressions – how to make a positive impression with your communication skills. · How to build and maintain rapport... Learn about: Interpersonal Communication, Verbal Communication, Body Language...

... the skills of influence Know how to communicate the company vision, values and behaviours Explore the consequences of poor communication Understand... Learn about: Leadership Styles, Skills of influence, Influencing Skills...

...The course is designed to provide the participants with the skills and techniques to sell. The course is geared around structured sales from the planning to the close of sale. The structure begins with making the appointment and having the sales meeting, through to closing the deal... Learn about: Matching products to the needs of the customer, Overcoming objectives, Interpersonal Skills...

... direction. You'll come away with a strong sense of self-awareness and a checklist of behaviours you can call on in different influencing situations. This one day introductory programme will be followed later in the year with our 2 Day Advanced influencing Skills programme. Anyone who is new to introducing... Learn about: Convincing Others, Matrix Management, Maintaining Trust...

... this course will receive a certificate of attendance. The trainer for this course has extensive experience in design and delivery of communications skills programmes. The trainer has been successfully delivering training to both public and private sector organisations for over twelve years and has an excellent background... Learn about: Communication Skills, Speaking Clearly, Key Skills...