Video Arts courses

...business success across a number of different realities, values and perspectives. The drama follows an international team who are brought together to launch a new product...

...Covering all aspects of managing absenteeism, including the return to work interview, the programme teaches managers how to deal with this sensitive subject...

...Discuss face-to-face Probe into the reasons Take responsibility and be flexible Action Plan Knowledge Check We provide access to full tracking and reporting...

...It's not always easy, but Alec starts to apply the nine components of supervisory success, including how to: plan and prioritise; encourage teamwork...

...personnel, first-line and middle managers and sales people, and it proves conclusively that co-operation works better than confrontation. The key outcomes...

...To improve effective negotiating skills among managers, salespeople and others. The aim To improve effective negotiating skills among managers...

...It will grab the attention of your employees, make them smile, and show them how much we can all learn from some of the cleverest little creatures on the planet...

...of the internal customer Not using procedures with discretion Poor working conditions A system should serve the customer Dismiss unnecessary procedures...

...To demonstrate why and how people throughout a customer-facing organisation must put internal customer care into practice. The aim To demonstrate why...

...and details the documentation which needs to be drawn up between you and kept on file. The humorous drama sees Mel and Griff trying their hand at appraising one another...

...time and respect to your people Programme includes DVD 13 mins Leaders guide with activities handouts full script Part of the Workplace Excellence series...

...training notes and presentation slides Information: Produced by Supernova Learning Solutions Ltd Learning-chapters Age discrimination Legislation/benefits...

...criticism personally Dealing with criticism assertively Failing to stick to bottom line Sticking to bottom line Failing to establish their bottom...

...Stephanie Sparrow, Training and coaching today The key outcomes -Encourages staff to talk about problems that might otherwise remain hidden...

...and to participate with confidence. You will learn how to sit in the 'front row' of your life; to say 'How fascinating!' when you make a mistake...

...All our courses are fully SCORM-compliant for use with learning management systems and virtual learning environments...

...workbook Powerpoint presentations slides Information: A Video Arts production 2006 featuring James Nesbitt, Kris Marshall and Rebecca Front...

...Course leader's guide Delegate worksheets on disc Powerpoint slides on disc Self-study workbook on disc Blending Learning Pack: £2399 Includes parts 1 and 2 of the DVD resource...

...teams in order to improve motivation and productivity. About the programme Research shows that the two most common complaints in organisations worldwide...

...To ensure managers inform and involve their teams in order to improve motivation and productivity. The aim To ensure managers inform and involve their...