Video Arts courses

...The team must learn key lessons about building trust, teamwork, people management and remote communication in a multicultural context, in order to succeed...

...They could be having difficulties because of bullying or experiencing childcare problems. Or they could be just playing a game of golf. Even a slight change...

...They could be having difficulties because of bullying or experiencing childcare problems. Or they could be just playing a game of golf. Even a slight change...

...this programme reveals the nine components to supervisory success. Using the scenario of a recently promoted Customer Service Representative (CSR)...

...This engaging drama sets out the process for working towards a win-win result, concentrating on issues rather than personalities, to finding common ground...

...inter-relate, if Not developing alternatives Develop alternatives Avoiding details Aim for a fair agreement Summary Good deal - session starter...

...team spirit to the attitudes and behaviours of our modern workplaces by encouraging the same vigilant regard for the safety of one another. It will...

...Pre-test Introduction The internal customer Moments of truth Systems and procedures Communication Support Summary We provide access to full tracking...

...in the system To provide a channel of communication The importance of regular meetings Essential back-up personal support Summary...

...explaining how it is a management system that is widely adopted. It demonstrates how an employee's appraisal is conducted by a line manager...

...time and respect to your people Programme includes DVD 13 mins Leaders guide with activities handouts full script Part of the Workplace Excellence series...

...and team leaders and can be used as a self-study tool for age awareness. The key outcomes -Will help any organisation put a diversity policy into practice...

...Be honest about what is relevant Stick to your bottom line Communicate as equals Summary and action plan Knowledge check We provide access to full tracking...

...DVD (28 mins) DVD extras (10 mins) Course leader's guide Delegate worksheets on disc Powerpoint slides on disc Self-study workbook on disc Information...

...and to quieten the voice in your head that says 'I can't do it!'. The key outcomes -Teaches all learners, from the frontline to top executives...

...it all together Action plan Knowledge Check We provide access to full tracking and reporting so you can keep up-to-date with the learner's progress...

...Through realistic interview scenarios, it teaches the five stages of the behavioural interviewing technique, and shows the importance of conducting a thorough...

...knowing how to measure performance, and offering praise and encouragement. Targeted at individuals with responsibilities for a team, this engaging drama...

...improvements The need to recognising improvements Praising exceptional achievements Summary Learning-chapters Trailer Pre-test Introduction Inform...

...teams in order to improve motivation and productivity. About the programme Research shows that the two most common complaints in organisations worldwide...