Video Arts courses

...Ideal for organisations whose business depends on high-quality global relationships, and who need support in making international teamwork effective...

...area in three simple stages. Acknowledging the problem. Identifying the reasons. Agreeing a solution. +Source: CBI December 2001. The key outcomes...

...They could be having difficulties because of bullying or experiencing childcare problems. Or they could be just playing a game of golf. Even a slight change...

...this programme reveals the nine components to supervisory success. Using the scenario of a recently promoted Customer Service Representative (CSR)...

...About the programme No matter how important a new plan or idea is to you, there will always be somebody who disagrees. It's vital that you find a way to work together...

...inter-relate, if Not developing alternatives Develop alternatives Avoiding details Aim for a fair agreement Summary Good deal - session starter...

...The fact that they do thrive is down to a single extraordinary talent: their ability to cooperate. This documentary-style programme applies the Meerkat...

...on disc Powerpoint slides on disc Self-study workbook on disc Information: A Video Arts production in association with Lifeskills Management Group...

...featuring Hugh Laurie and Edward Petherbridge. Release date: 1990 Learning-chapters Extremely poor customer service The Customer Service Squad A definition...

...setting out key points which will ensure that any appraisal is beneficial to both manager and employee. It explores appraisal as a management skill...

...About the programme Part of the Workplace Excellence Series of documentary case studies. Meet the managers and staff who provide powerful insights...

...To promote awareness of age discrimination in the workplace. The aim To promote awareness of age discrimination in the workplace. About the programme...

...Assertive behaviour Fear of being honest Overcoming fear of being honest Criticising assertively Irrelevant honesty Irrelevant and relevant honesty Taking...

...And while aggressive people often appear to be successful, they rarely win the willing co-operation of their colleagues in the long-run. Assertiveness...

...Sit in the front row if your life: PARTICIPATE! When you make a mistake say: 'How fascinating!' Quiet the voice in your head. (That says 'I can't do...

...Enables organisations to employ the right person every time Programme includes: DVD (25 mins) Course leader's guide Group training workbook Self-study...

...workbook Powerpoint presentations slides Information: A Video Arts production 2006 featuring James Nesbitt, Kris Marshall and Rebecca Front...

...full support material and the e-learning standalone CDROM. Information: A Video Arts production featuring Gary Olsen, Amanda Redman, Ken Campbell...

...feedback Recognise Listen Involve Empower Summary The e-learning CDROM covers both parts 1 and 2: £799 We provide access to full tracking and reporting...

...the team help decide on the best course of action for the project to ultimately succeed. The key lessons demonstrated for managers include: welcoming suggestions...