Video Arts courses

...Release date: 1993 Learning-chapters Not listening The need to listen Listening to ideas; probing with questions Not involving the team with decisions...

...By learning from them, managers, supervisors and salespeople will become more aware of the signals they are giving and the effect they are having on other people...

...salespeople and front-line personnel, this programme delivers practical advice and techniques that can be applied immediately, and is suitable for...

...Positively influence others around you by modifying your own behaviour -Create cooperation and positivity by your own attitude Programme includes...

...not by a lecture. This programme'sapproach to emotional intelligence is contagious: it uses Hollywood movies, television and historical events to excite...

...it is put together -Take more control of your budget Programme includes: DVD (30 mins) Discussion guide Information: A Video Arts production featuring...

...Course leader's guide Delegate worksheets on disc Powerpoint slides/OHPs on disc Self-study workbook on disc Information: A Video Arts production in association...

...To teach staff how to make a sale over the telephone by remembering a few simple steps. The aim To teach staff how to make a sale over the telephone...

...featuring Rowena King and Paul Bigley. Release date: 1995 Learning-chapters Introducing Dave Bad telephone manner Bad sales technique Dave experiencing...

...featuring John Cleese, Angus Barnett, Lorraine Brunning, Ricky Gervais and Jaye Griffiths. Release date: 2001 Learning-chapters Standard techniques...

...need the know-how and sensitivity to address such situations. The programme reinforces key messages to aid even the most inexperienced managers...

...To remind us that we can choose to see brighter possibilities, both for ourselves and our organisations. The aim To remind us that we can choose to see brighter possibilities...

...is designed with customisation in mind, enabling you to build a programme specifically addressing your organisation's culture and current training needs...

...(9 mins) Martin is Kim's mentor. He has been getting frustrated with her because even though she is highly intelligent, she talks too much. He and others...

...To teach managers how to be effective coaches. The aim To teach managers how to be effective coaches. About the programme Strong coaching skills are invaluable to any business...

...be used to improve the quality process, and recognise the fundamental importance of allowing staff to solve the problems and propose solutions that...

...fewer complaints and improved morale Programme includes: DVD (28 mins) Course leaders guide Information: A Video Arts production featuring Dawn French...

...Employees from hell! Interviewers from hell! Public service from hell! Salespeople from hell! Teams from hell! Programme includes: Howlers series...

...The complete howlers series Body language howlers Interpersonal howlers Listening howlers Meeting howlers Office howlers Presentation howlers Sales howlers...

...get nervous at the prospect of having to 'perform'. This is a comprehensive, self-contained and flexible training resource on the subject. It will ensure...