Video Arts courses

...CDROM covers both parts 1 and 2: £799 We provide access to full tracking and reporting so you can keep up-to-date with the learner's progress...

...The drama follows some window cleaners, who have a ringside view of corporate life, seeing behaviour and interpreting it without hearing the words...

...conveyed by: eye contact, gesture and posture; mirroring; body language that contradicts the spoken word; and people's sensitivity to their personal space...

...or as a support for team development, customer service training or leadership development, this challenging programme will encourage your audience to think...

...Learn to understand the emotions of the people around you Programme includes: DVD (14 mins) Leaders-guide with handouts, Quick book, PowerPoint® presentation...

...friend is able to explain that the increase, and the extra expenditure it incurred, were not previewed in the original budget - indeed, the budget appears...

...Build and balance the most effective team -Learn skills for team building, meetings and project management Programme includes: DVD (29 mins)...

...can result from sloppy behaviour, an over-familiar approach and a less-than-professional attitude. In this humorous drama, a Jack-the-lad telesales executive...

...this valuable resource teaches practical and easy-to-follow techniques for how to deal with enquiries and develop sales opportunities, and clearly demonstrates...

...Learn how to deal with staff whose personal problems are affecting their work. The aim Learn how to deal with staff whose personal problems are affecting their...

...it's no surprise that companies are looking ever more seriously at the ways in which they can support their staff. Today, people are more concerned about...

...Believe it and you'll see it Recognise abundance Look for possibilities Unleash your energy to fix what's wrong Ride the changes Take yourself to...

...Take a fresh look at your personal assumptions and interactions in a diverse society -Discover how biases create stereotypes and barriers, and how...

...(9 mins) Martin is Kim's mentor. He has been getting frustrated with her because even though she is highly intelligent, she talks too much. He and others...

...and agreeing a follow up plan and setting review dates. By setting clear objectives and following key principles, the managers in your business will...

...be monitored against agreed targets. The key outcomes -Learn how to recognise, and address, underlying causes of customer complaints...

...beyond the complaint Not allowing staff contribution Let staff find the solution Encourage and reassure staff Not suggesting anything else Get departments...

...About the programme This collection of small humorous ice breakers focus on key business issues or skills and the mishaps and mayhem that can occur when things go wrong...

...About the programme This collection of small humorous ice breakers focus on key business issues or skills and the mishaps and mayhem that can occur when things go wrong...

...clear and engages the audience. The kit consists of five training units that cover preparation, delivery and managing the presentation. It includes superb...