Video Arts courses

...Improve the motivation and productivity of those working for you Programme includes: DVD part 2 (31 mins) Course leader's guide Delegate worksheets...

...and have an insight into what other people are thinking and feeling. The key outcomes -Increases awareness of what, and how, we communicate non-verbally...

...About the programme Desmond Morris has helped people think increasingly about the messages we send and receive through our bodies, and the very practical...

...Positively influence others around you by modifying your own behaviour -Create cooperation and positivity by your own attitude Programme includes...

...how emotions operate within the work place. About the programme The link between emotional intelligence and job performance is undeniable. The challenge...

...the budget appears to have been ignored altogether. He explains where the owner went wrong and why his working goals cannot be separated from financial realities...

...each team member has a functional role they also have a team role and these are critical to the team's success. Each of the nine roles is defined and shown in action...

...featuring Rowena King and Paul Bigley. Release date: 1995 Learning-chapters Introducing Dave Bad telephone manner Bad sales technique Dave experiencing...

...a bad telephone manner Good sales technique Summary of the good sales technique...

...featuring John Cleese, Angus Barnett, Lorraine Brunning, Ricky Gervais and Jaye Griffiths. Release date: 2001 Learning-chapters Standard techniques...

...The key outcomes -Learn the techniques of handling delicate personal situations in the workplace -Encourage staff to overcome problems proactively Programme includes...

...The key outcomes -Challenges the way we see things and encourages positive thinking -Opens up a powerful new world of possibility and excitement Programme includes...

...and how to unlearn the language of bias -Learn to embrace and celebrate diversity Programme includes: DVD (13 mins) Facilitators guide PowerPoint presentation...

...how to prepare yourself to give feedback, and how to put across your message whilst minimising conflict; how to explain the negative consequences of someone's...

...in non-threatening way Use questions and establish a solution Recap of the problem The solution - seek ideas Listen actively & check understanding Offer...

...one thing worse than a problem which leads to a dissatisfied customer - and that's a problem that crops up repeatedly because no-one has attempted to solve...

...to let the people involved find a solution - which means getting different departments to talk to each other. Managers will learn how every complaint...

...Employees from hell! Interviewers from hell! Public service from hell! Salespeople from hell! Teams from hell! Programme includes: Howlers series...

...About the programme This collection of small humorous ice breakers focus on key business issues or skills and the mishaps and mayhem that can occur when things go wrong...

...It will ensure people's worst fears are dispelled and they acquire the skills to prepare and deliver a presentation that's well-constructed...