Courses in Wembley

...As the course is delivered online, you will need broadband internet access. You will need Microsoft Word 97 or above (or a word-processing program fully compatible with Word)... Learn about: Accounting MBA, Account management, Accounting records management...

...and learn how to write letters for results Benefits • Workbook with exercises and individual notes to ensure that the skills learnt on this course will... Learn about: Spelling correction, Writing Skills, Creative Writing...

...electronic communication • Proof reading: guidelines for good practice • Developing a personal action plan Benefits • Develop the ability to create clear... Learn about: Skills and Training, Planning Process, Business Writing...

...prioritising tasks; understanding time management; delegating successfully; problem solving. • Organising effective systems: travel; informal and formal meetings... Learn about: Personal Assistant, IT Management, Conflict Management...

...course • The opportunity to gain a widely recognised Pitman Training Certificate... Learn about: Telephone Skills, Handling awkward situations and calls, Listening Skills...

...• How to establish short and long term goals to achieve results. • How to delegate effectively. • Identifying the difference between proactive and reactive working... Learn about: Time management, Time at work, Timetable scheduling for Management...

...better understanding of how to prevent and decrease stress. • A personalised workbook with exercises, individual notes and a concise personal action plan... Learn about: Stress-related risks, Stress Management, Communication Skills...

...• Adapting behaviour styles: stages of successful personal behaviour change; goal setting. • Developing an assertive attitude: handling requests... Learn about: Assertiveness Training, Communication Skills, Body Language...

...for a new job or promotion within your present employment. • The opportunity to gain a widely recognised Pitman Training Certificate... Learn about: Communication Skills, Interview Skills, Skills and Training...

...ensuring that they are working effectively in their job. Benefits: • The opportunity to gain a nationally recognised OCR qualification. • A personalised... Learn about: Social care, Nursing assistant, Skills and Training...

...Subject areas: Festivals Means of transport Special occasions, eg birthday celebrations Entertainment, eg cinema, television, clubs Music Recent personal experiences Availability... Learn about: British Literature, British culture, English Language...

...to achieve personal objectives. Features: • Structured modular approach to make learning easy • Practical and written exercises to consolidate knowledge gained... Learn about: Time management, Ms Word, Microsoft Word...

...As the course is delivered online, you will need broadband internet access. You will need Microsoft Word 97 or above (or a word-processing program fully compatible with Word)... Learn about: Communication Training, Team Training, Communication Skills...

...As the course is delivered online, you will need broadband internet access. You will need Microsoft Word 97 or above (or a word-processing program fully compatible with Word)... Learn about: Selling Skill, Ms Word, Communication Skills...

...the importance of accuracy; honesty; presentation; how to use your CV in conjunction with the application form. Benefits • Development of strong techniques... Learn about: Writing Skills, Skills and Training, Jobs planning...

...emotions • Keeping calm • Calming the upset customer • Phrases likely to upset • Getting the problem solved • Things you would change Benefits •Workbook... Learn about: Stress-related risks, Customer Retention, Customer Service...

...workbook with exercises, individual notes and a concise personal action plan to ensure that the skills learnt on this course will be successfully applied... Learn about: Minute Taking, Drafting and writing effective minutes, Communication Skills...

...of non-verbal language • How body language influences people • How to make the listener feel special – as if they are the only one you are speaking to... Learn about: Skills and Training, Deal with anxiety and nervousness, Communication Skills...

...Benefits •Increased work effectiveness for individuals through better understanding and application of the key responsibilities involved in this job role... Learn about: Customer Care, Team Training, Listening Skills...

...Supervisors or managers who are newly appointed or who have had no formal training. None.To establish or enhance your credibility as a supervisor... Learn about: Team Leadership, Skills and Training, Listening Skills...