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- Course
- Wembley
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- 3 Months
...Anyone who needs to improve their understanding of Accounting principles. Experienced individuals being given, or looking for, more responsibility Pre-requisites... Learn about: Accounting MBA, Accounting procedures, Accounting and Finance...
- Course
- Wembley
- Different dates available
...to plan and sequence a letter effectively • How to produce your first draft quickly • Develop the skills needed to write letters in response to complaints... Learn about: Writing Skills, Skills and Training, Creative Writing...
- Course
- Wembley
- Different dates available
...electronic communication • Proof reading: guidelines for good practice • Developing a personal action plan Benefits • Develop the ability to create clear... Learn about: Writing Skills, Office IT, Skills and Training...
- Course
- Wembley
- Different dates available
...• Increasing your contribution to the management team through basic group dynamics and team work. • Developing personal management skills: setting objectives... Learn about: Executive PA, Telephone Skills, Personal Assistant...
- Course
- Wembley
- Different dates available
...messages in a professional manner. Course Content • Improving communication skills • The importance of voice and attitude • Learning what to say and what... Learn about: Handling awkward situations and calls, Telephone Skills, Voice Modulation...
- Course
- Wembley
- Different dates available
- 1 Day
...None.To effectively plan and confidently prioritise your workload to ensure your own and your manager’s objectives are achieved. Course Content • Learning... Learn about: Time management, Pitman Training Certificate, Timetable scheduling for Management...
- Course
- Wembley
- Different dates available
...how to improve performance through positive mental attitude • Stress at work • Time management: prioritising; effective use of time; managing tasks... Learn about: Communication Skills, Stress-related risks, Stress balance...
- Course
- Wembley
- Different dates available
...self assessment; group participation. • Behaviour styles: identifying the difference between aggressive, assertive and submissive behaviour... Learn about: Equal Opportunities, Dealing with emotive responses, Body Language...
- Course
- Wembley
- Different dates available
...for a new job or promotion within your present employment. • The opportunity to gain a widely recognised Pitman Training Certificate... Learn about: Interview Techniques, Human Psychology, Human Behaviour...
- Course
- Wembley
- Different dates available
...for the health & social care sector. • A clear understanding of their responsibilities within the workplace. • The opportunity to acquire relevant new... Learn about: Nursing assistant, Health and Social Care, Health & Safety...
- Course
- Wembley
- Different dates available
- 1 Month
...Speaking and Listening at Level B1. From 19 November 2015, you must have a Secure English Language Test (SELT) to apply for UK citizenship or indefinite leave to remain... Learn about: British Literature, British culture, English Conversation...
- Course
- Wembley
- Different dates available
...on your computer. Explore the skills and techniques needed for effective time management. Understand the main techniques required for effective time management... Learn about: Time management, IT Management, Microsoft Word...
- Course
- Wembley
- Different dates available
...As the course is delivered online, you will need broadband internet access. You will need Microsoft Word 97 or above (or a word-processing program fully compatible with Word)... Learn about: Ms Word, Communication Training, Communication Skills...
- Course
- Wembley
- Different dates available
...You will also examine core marketing principles and practices. You will also get hands-on with a Marketing Audit, undertaking an internal and an external... Learn about: Ms Word, Communication Skills, Selling Skill...
- Course
- Wembley
- Different dates available
...learnt on this course will be successfully applied when applying for a new job or promotion within your present employment. • The opportunity to gain a widely recognised qualification... Learn about: Job applications, Jobs planning, Communication Skills...
- Course
- Wembley
- Different dates available
...• What do your customers want? • How to make Customer Care exceptional • Customer Expectations • How good is good enough? • Building a positive environment... Learn about: Customer Care, Customer Manager, Problem Solving...
- Course
- Wembley
- Different dates available
...• Increased work effectiveness for individuals through better understanding and application of the key responsibilities involved in this job role • A personalised... Learn about: Electronic meetings, Developing a personal action plan, Communication Skills...
- Course
- Wembley
- Different dates available
...None.To over come the natural fear of speaking to a group. To understand and gain the non-verbal skills all good speakers need, and develop the skills... Learn about: Presentation Skills, Skills and Training, Writing for the ear...
- Course
- Wembley
- Different dates available
...None.To understand the importance of the receptionist’s role and project the best image for your company. Course Content • Learn how to make a first impression people remember... Learn about: Team Training, Customer Care, Listening Skills...
- Course
- Wembley
- Different dates available
...exercises and individual notes to ensure that the skills learnt on this course will be successfully applied in the workplace • The opportunity to gain... Learn about: Listening Skills, Team Training, Team Development...