Courses in Wembley

...on your computer. You’ll explore how and why financial information is measured, as well as get to grips with assets, liability, balance sheets and other key terms... Learn about: Ms Word, Account management, Accounting and Finance...

...spelling and punctuation as they apply to business letters. Develop the skills necessary to write letters that get results Course Content • Express yourself... Learn about: Creative Writing, Skills and Training, Writing Skills...

...• Identify the steps to developing effective letter writing • Writing for the reader • The Planning process • Common errors in business writing... Learn about: Writing Skills, Skills and Training, Office IT...

...• The opportunity to gain a widely recognised qualification, a Pitman Diploma... Learn about: IT Management, Communication Skills, Executive Assistant...

...messages in a professional manner. Course Content • Improving communication skills • The importance of voice and attitude • Learning what to say and what... Learn about: Telephone management, Handling awkward situations and calls, Communication Training...

...• The opportunity to gain the widely recognised Pitman Training Certificate... Learn about: Communication Skills, Time management, IT Management...

...how to improve performance through positive mental attitude • Stress at work • Time management: prioritising; effective use of time; managing tasks... Learn about: Human Behaviour, Stress-related risks, Communication Skills...

...• A personalised workbook with exercises, individual notes and a concise personal action plan to ensure that the skills learnt on this course will be successfully... Learn about: Equal Opportunities, Assertiveness Training, Language choice...

...Learn about how interviews are usually conducted. Gain invaluable skills for presenting your best ‘self’ at the interview. Course Content • The purpose of interviews... Learn about: Interview Skills, Human Psychology, Resource Management...

...• A personalised workbook to use as a reference guide on completion of the course • The knowledge of national occupational standards set by the government... Learn about: Nursing Management, Health & Safety, Health Management...

...about your chosen topic area. You do not need to try to memorise what you are going to say. Conversation on two subject areas (up to 5 minutes)... Learn about: English Language, British Literature, British culture...

...to achieve personal objectives. Features: • Structured modular approach to make learning easy • Practical and written exercises to consolidate knowledge gained... Learn about: Ms Word, Word Processing, Microsoft Word...

...some of the different types of information available; and how to find and use the right information. Features: • Structured modular approach to make learning... Learn about: Communication Skills, Team Training, Communication Training...

...As the course is delivered online, you will need broadband internet access. You will need Microsoft Word 97 or above (or a word-processing program fully compatible with Word)... Learn about: Selling Skill, Ms Word, Communication Skills...

...learnt on this course will be successfully applied when applying for a new job or promotion within your present employment. • The opportunity to gain a widely recognised qualification... Learn about: Researching for a job, Writing Skills, Job applications...

...• It's in the detail - things to think about • Active listening is better listening • Handling Complaints • When you were the customer • Dealing with customer... Learn about: Stress and Anxiety, Communication Skills, Customer Service...

...Develop the role of the minute taker and work successfully with the chairperson. Increase confidence in your minute taking abilities by understanding... Learn about: Developing a personal action plan, Drafting and writing effective minutes, Key elements of a successful meeting...

...None.To over come the natural fear of speaking to a group. To understand and gain the non-verbal skills all good speakers need, and develop the skills... Learn about: Skills and Training, Human Psychology, Presentation Skills...

...Benefits •Increased work effectiveness for individuals through better understanding and application of the key responsibilities involved in this job role... Learn about: Team Training, Difficult People, Communication Skills...

...techniques • An introduction to induction and the training of new staff • Getting the results you know your team are capable of • How to motivate • Dealing... Learn about: Team management, Team Training, Team Leadership...