Winning More Business on the Telephone
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It was the great course run by some amazing, knowledgeable fun guys who are very much clear in their industry. You are in good hands at Aspire.
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Short course
In Edinburgh, Birmingham, Bristol and 3 other venues
Description
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Type
Short course
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Level
Intermediate
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Location
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Duration
Flexible
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Start date
June
other dates
This course is ideal for those who want to improve their follow-up calls to maximise sales. It will also help those fielding incoming sales enquiries to increase their conversion rates.
Facilities
Location
Start date
Start date
Start date
Start date
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About this course
Greater confidence in making outgoing calls professionally
The ability to overcome objections effectively
Further development of an individual style
Better follow-up call techniques
Delegates will return to the workplace with genuine leads developed during the course
Reviews
-
It was the great course run by some amazing, knowledgeable fun guys who are very much clear in their industry. You are in good hands at Aspire.
← | →
Course rating
Recommended
Centre rating
Rebecca Ward
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 13 years
Subjects
- Business Studies
- Sales
- Business Plan
- Sales Training
- Business
- Business skills
- Business Success
- Business context
- Business Ratios
- Business to plan
Course programme
09:30 - 09:45 Coffee & Course Objectives
09:45 - 10:15 Telephone Prospecting
10:15 - 11:00 Task 1: Follow Up Calls (What do you really want to achieve with these calls?)
11:00 - 11:15 Starting the Follow-Up Call (Ensuring information sent has been received and questions to establish degree of interest)
11:15 - 11:30 Coffee break
11:30 - 11:45 Using A Prospect System (Following up enquiries effectively)
11:45 - 13:00 Participants to Make Outgoing Calls (One to one supervision and advice)
13:00 - 14:00 Lunch
14:00 - 14:30 Negotiating & Closing Skills On The Telephone
14:30 - 15:30 Improving Qualification (When to use open and closed questions)
15:30 - 16:30 Participants to make outgoing calls (One to one supervision and advice)
16:30 - 16:45 Summary & Action Plans Agreed
Winning More Business on the Telephone