Winning More Business on the Telephone

5.0
1 review
  • It was the great course run by some amazing, knowledgeable fun guys who are very much clear in their industry. You are in good hands at Aspire.
    |

Short course

In Edinburgh, Birmingham, Bristol and 3 other venues

£ 430 VAT inc.

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Description

  • Type

    Short course

  • Level

    Intermediate

  • Location

    At 6 venues

This course is ideal for those who want to improve their follow-up calls to maximise sales. It will also help those fielding incoming sales enquiries to increase their conversion rates.

Facilities

Location

Start date

Birmingham (West Midlands)
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Landmark, 2 Snow Hill Queensway Birmingham

Start date

AprilEnrolment now open
Bristol (Gloucestershire)
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Landmark, 5th Floor, One Temple Quay Temple Back East Bristol

Start date

JuneEnrolment now open
Edinburgh (Midlothian/Edinburghshire)
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Edinburgh Training and Conference Venue 16 St. Mary's Street Edinburgh

Start date

AprilEnrolment now open
London
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&Meetings 150 Minories Aldgate London

Start date

JuneEnrolment now open
Manchester (Greater Manchester)
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Cheadle House Cheadle Royal Business Park Cheadle Manchester

Start date

JulyEnrolment now open
Nottingham (Nottinghamshire)
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Village Hotel Club Nottingham Brailsford Way, Chilwell Nottingham

Start date

JulyEnrolment now open
See all (6)

About this course

Greater confidence in making outgoing calls professionally
The ability to overcome objections effectively
Further development of an individual style
Better follow-up call techniques
Delegates will return to the workplace with genuine leads developed during the course

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Reviews

5.0
  • It was the great course run by some amazing, knowledgeable fun guys who are very much clear in their industry. You are in good hands at Aspire.
    |
100%
5.0
excellent

Course rating

Recommended

Centre rating

Rebecca Ward

5.0
23/03/2019
About the course: It was the great course run by some amazing, knowledgeable fun guys who are very much clear in their industry. You are in good hands at Aspire.
Would you recommend this course?: Yes
*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2019

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 13 years

Subjects

  • Business Studies
  • Sales
  • Business Plan
  • Sales Training
  • Business
  • Business skills
  • Business Success
  • Business context
  • Business Ratios
  • Business to plan

Course programme

Winning More Business on the Telephone - Timetable

09:30 - 09:45 Coffee & Course Objectives

09:45 - 10:15 Telephone Prospecting

10:15 - 11:00 Task 1: Follow Up Calls (What do you really want to achieve with these calls?)

11:00 - 11:15 Starting the Follow-Up Call (Ensuring information sent has been received and questions to establish degree of interest)

11:15 - 11:30 Coffee break

11:30 - 11:45 Using A Prospect System (Following up enquiries effectively)

11:45 - 13:00 Participants to Make Outgoing Calls (One to one supervision and advice)

13:00 - 14:00 Lunch

14:00 - 14:30 Negotiating & Closing Skills On The Telephone

14:30 - 15:30 Improving Qualification (When to use open and closed questions)

15:30 - 16:30 Participants to make outgoing calls (One to one supervision and advice)

16:30 - 16:45 Summary & Action Plans Agreed

Call the centre

Winning More Business on the Telephone

£ 430 VAT inc.