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PTP offered amazing Train the Trainer courses and they were superb. I had no reservation in recommending them. They're good at it. The feedback was great and I learned a lot. Thanks for the same.
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Training was professional, trainers were good and I would suggest the same for you.
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- Short course
- Leedsand4 other venues
- Birmingham, Bristol, London, Nottingham
- Intermediate
- April
...11:00 - 11:15 Coffee 11:15 - 11:45 Preparing and Planning the Interview 11:45 - 12:30 The Interview Opening - role plays with feedback... Learn about: Recruitment and Selection, Recruitment advertising...
...11:00 - 11:15 Coffee 11:15 - 11:45 Preparing and Planning the Interview 11:45 - 12:30 The Interview Opening - role plays with feedback... Learn about: Recruitment and Selection, Recruitment advertising...
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PTP offered amazing Train the Trainer courses and they were superb. I had no reservation in recommending them. They're good at it. The feedback was great and I learned a lot. Thanks for the same.
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Training was professional, trainers were good and I would suggest the same for you.
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Was great being able to be trained in the comfort of my own area ( Birmingham). The trainer delivered the course with great integrity and still have some friendly banter. Thanks russbridge for excellent service.
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5/5 all day every day
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I really enjoyed the aet level 3 course here in Birmingham with Charles. Great trainer and great environment.
Love to do more course with Charles.
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- Training
- Leedsand25 other venues
- London, Stratford, Wood Green, Croydon, Harrow, Mitcham, Barking, Greenwich, North Acton, Oxford, Southampton ...
- 13 Apr 2026
- 4 Weeks
- Internship
...aesthetic trainer, Beauty schools, care home and Care Instructor, Dog Grooming, Driving Instructors, NHS Trusts, various police and military forces... Learn about: Verifier Course, Assertion Training, Fire Safety...
...aesthetic trainer, Beauty schools, care home and Care Instructor, Dog Grooming, Driving Instructors, NHS Trusts, various police and military forces... Learn about: Verifier Course, Assertion Training, Fire Safety...
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Was great being able to be trained in the comfort of my own area ( Birmingham). The trainer delivered the course with great integrity and still have some friendly banter. Thanks russbridge for excellent service.
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5/5 all day every day
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I really enjoyed the aet level 3 course here in Birmingham with Charles. Great trainer and great environment.
Love to do more course with Charles.
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The course was highly practical and I had an amazing experience and I enjoyed a lot. Thanks for the same.
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The course was well structured and organised. I had a good time in all.
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- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
...Timetable 9:30 - 10:00 Coffee & Course Objectives 10:00 - 10:45 Introduction to succession planning – tips for success 10:45 - 11:15 Identifying & measuring... Learn about: Succession Planning...
...Timetable 9:30 - 10:00 Coffee & Course Objectives 10:00 - 10:45 Introduction to succession planning – tips for success 10:45 - 11:15 Identifying & measuring... Learn about: Succession Planning...
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The course was highly practical and I had an amazing experience and I enjoyed a lot. Thanks for the same.
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The course was well structured and organised. I had a good time in all.
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- Short course
- Leedsand5 other venues
- Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- August
...and Course Objectives 10.00 – 11.00 Developing a sales strategy process 11.00 – 11.15 Coffee Break 11.15 – 12.30 Identifying and building a target market... Learn about: Sales Strategy, Sales Training, IT risk...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- November
...Credit Control - Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 A Sale is not Completed Until The Bill has been Paid - The Need for Credit... Learn about: Credit Rating, Written communications, Credit Control...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- 1 Day
...of the foundations of a project developed through detailed planning and implementation An understanding of benefits of sound preparation and resourcing... Learn about: Risk Management, Project considerations, Project scheduling...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- November
...– Your Objectives – Role Plays 15:30 – 16:30 Best Role Plays Repeated to Whole Group 16:30 Summary and Action Plans Agreed... Learn about: Incoming Calls, Customer Care, Customer Complaints Calls...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- March
...service levels Well rehearsed answers to complaints and compliments How to turn complaints and compliments into more business Customer Satisfaction as a Selling... Learn about: Role Plays, Customer satisfaction, Customer Care...
- Course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- February
...This course is aimed at non financial managers and others in positions where an understanding of finance will help them be more effective in their main... Learn about: Business context, Business Ratios, Financial Data...
- Short course
- Leedsand5 other venues
- Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- March
...Business Skills for Administrators - Benefits Expertise in dealing with interruptions An understanding of how tasks can be better organised... Learn about: Works styles, Organisational Skills, Business skills...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- January
...This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course... Learn about: Handling Complaints, Call Centre, First Impressions...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
...Customer Excellence for Finance Staff - Timetable 09:30 - 09:45 Coffee & Course Objectives 09:45 - 10:30 Customer Excellence (What does it mean to... Learn about: Finance Market, Financial acts, Customer Expectations...
- Short course
- Leedsand5 other venues
- Birmingham, Edinburgh, London, Manchester, Nottingham
- Intermediate
- April
- 1 Day
...on how to prioritise and determine the right approach depending on type and nature of contracts An understanding of the risks of supplier default and... Learn about: Contract Management Tools, Core Principles, Management Tools...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- November
- 1 Day
...The aim of this 1 day workshop style course is to equip marketing and sales people with the financial knowledge they need to fulfil their role and appreciate... Learn about: Financial Training, Fundamentals of costing, Loss Account...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- March
...Situations 15:30 - 16:30 Measuring Visitor Satisfaction 16:30 Summary and Action Planning... Learn about: Care Skills, Public Sector, Customer Care Skills...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- March
...This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical... Learn about: Incoming Calls, Outgoing calls, Telephone Calls...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
...face to face Steering conversations with effective questioning 12.45 – 13.30 Lunch 13.30 – 14.00 Accurate and Active listening skills Taking and leaving... Learn about: Body Language, Customer communication, Communication face...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Advanced
- April
...Working Capital: Current Ratios, Debtors Ratio, Business Trends) 12:30 - 13:00 Finance in the Business (The business cycle, planning, target setting... Learn about: Balance Sheet, Cash Flow Statement, Financial Terms...
- Short course
- Leedsand5 other venues
- Birmingham, Edinburgh, London, Manchester, Nottingham
- Intermediate
- June
- 1 Day
...you can sustain the financial health of your company and improve profitability and cash flow. The course is designed for busy profit responsible or cost centre managers... Learn about: Measures of performance, Fundamentals of costing, Profit and Loss Account...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- November
- 1 Day
...the advantages of using it. 14:30 – 15:15 Scenarios. Confidence building for every eventuality (Mystery shopping exercise where we create our own criteria... Learn about: Communication Skills, Communication design, Customer Service...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- 1 Day
...credit, procurement or other business decisions. An understanding of the purpose and content of the three financial statements and how they relate to one another... Learn about: Cash Flow, Profit and Loss and Balance Sheet, Accounting Concepts...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- February
- 1 Day
...Half Day (pm) - Timetable 13:20 - 13:30 Introduction & Course Objectives 13:30 - 14.15 Accounting issues and interpreting the Profit and Loss and Balance Sheet 14:15... Learn about: Balance Sheet, Financial Training, Profit and Loss...
- Short course
- Leedsand5 other venues
- Birmingham, Bristol, London, Manchester, Nottingham
- Intermediate
- August
...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 Establish the Business Priorities - What\'s in a Budget? (What are the key activities... Learn about: Business Studies, Business Finance, Business priorities...