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Yorkshire courses
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Informative, engaging and interactive, I totally enjoyed 'Managing Remore Teams' course, it was highly beneficial and it helped me overall understanding basic requirements by expanding my knowledge base. I enjoyed it.
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PTP offers great interactive atmosphere for their participants, you get to learn new skills. I will come back for more such trainings for my team developments.
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- Short course
- Leedsand5 other venues
- Birmingham, Bristol, London, Manchester, Nottingham
- Intermediate
- September
...and how to make them results-focussed and motivational. How to deal with the common pitfalls and barriers in appraisal situations Ways to improve appraisal...
...and how to make them results-focussed and motivational. How to deal with the common pitfalls and barriers in appraisal situations Ways to improve appraisal...
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Informative, engaging and interactive, I totally enjoyed 'Managing Remore Teams' course, it was highly beneficial and it helped me overall understanding basic requirements by expanding my knowledge base. I enjoyed it.
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PTP offers great interactive atmosphere for their participants, you get to learn new skills. I will come back for more such trainings for my team developments.
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The course was great and I had an amazing time overall. I did the Report writing course and the trainer, helped by tailoring the course exactly the way I wanted. Good communication offered prior to the course and it was useful.
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Training was professional, trainers were good and I would suggest the same for you.
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- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- August
...what makes an effective coach and core skills required 14:30 – 15:00 Establish the link between coaching and continuous performance improvement 15:00 –... Learn about: Performance coaching, Personal Objectives, Skills required...
...what makes an effective coach and core skills required 14:30 – 15:00 Establish the link between coaching and continuous performance improvement 15:00 –... Learn about: Performance coaching, Personal Objectives, Skills required...
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The course was great and I had an amazing time overall. I did the Report writing course and the trainer, helped by tailoring the course exactly the way I wanted. Good communication offered prior to the course and it was useful.
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Training was professional, trainers were good and I would suggest the same for you.
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Good organisation, they cleared queries in time, feedback was positive and I had an amazing time in all. I would recommend the same to all.
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I had a great day and everything was amazing. I enjoyed every bit of it and Trainers were simply amazing. I enjoyed my time and I had a nice session. Thanks!
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- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- May
...The skills needed to manage employees performance should be part of every manager's repertoire. Unfortunately, most managers are expected to just do... Learn about: Performance Management, Management Tools, Management Information Systems...
...The skills needed to manage employees performance should be part of every manager's repertoire. Unfortunately, most managers are expected to just do... Learn about: Performance Management, Management Tools, Management Information Systems...
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Good organisation, they cleared queries in time, feedback was positive and I had an amazing time in all. I would recommend the same to all.
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I had a great day and everything was amazing. I enjoyed every bit of it and Trainers were simply amazing. I enjoyed my time and I had a nice session. Thanks!
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Amazing training company, very helpful staff and tutor..
recommended
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EASY 5 START FOR THIS COMPANY
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HAVE DONE L 5 DET old DIPLOMA IN TEACHING DTLLS COURSE WITH THIS ACADEMY. GREAT SERVICE AND SUPPORT????
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- Course
- Blended in Leedsand30 other venues
- London, Stratford, Wood Green, Croydon, Mitcham, Barking, Greenwich, North Acton, Southampton, Newcastle-Upon-Tyne, Bedford ...
- Intermediate
- 04 Jul 2024
...and skills sector have just started a teaching/training role Who are pre-service and in-service learners who need a teaching qualification to confirm occupational... Learn about: Education Management, Education Studies, Education and training...
...and skills sector have just started a teaching/training role Who are pre-service and in-service learners who need a teaching qualification to confirm occupational... Learn about: Education Management, Education Studies, Education and training...
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Amazing training company, very helpful staff and tutor..
recommended
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EASY 5 START FOR THIS COMPANY
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HAVE DONE L 5 DET old DIPLOMA IN TEACHING DTLLS COURSE WITH THIS ACADEMY. GREAT SERVICE AND SUPPORT????
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- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- November
- 1 Day
...the advantages of using it. 14:30 – 15:15 Scenarios. Confidence building for every eventuality (Mystery shopping exercise where we create our own criteria... Learn about: Communication Skills, Telephone answering, Communication Training...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- March
...Situations 15:30 - 16:30 Measuring Visitor Satisfaction 16:30 Summary and Action Planning... Learn about: Good Practices, Public Sector, Visitor Satisfaction...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- November
...from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops and role-playing... Learn about: Excellent Customer Care, Customer satisfaction, Customer relationship...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- February
...15:45 Role Plays 15:45 - 16:30 Effective Customer Care Letter Writing 16:30 Summary Action Plans Agreed... Learn about: Customer satisfaction, Customer Service Skills, Customer relationship...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
...15.45 – 16.45: Developing an Action Plan for changes you can make to increase customer satisfaction by really knowing your customer. 16:45 – 17:00 Summary... Learn about: Customer relationship, Customer Service, Customer Service Skills...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- March
...This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical... Learn about: Incoming Telephone Calls, Outgoing calls, Incoming Calls...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
...face to face Steering conversations with effective questioning 12.45 – 13.30 Lunch 13.30 – 14.00 Accurate and Active listening skills Taking and leaving... Learn about: Communication Skills, Communications Planning, Communication design...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- January
...report their findings back to the group) 15:00 - 15:15 Delegates to Critique Taped Calls 15:30 - 16:30 Visual Communication (This final session gets delegates... Learn about: Customer Service, Sales Training, Customer Care...
- Course
- Leedsand5 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester
- Intermediate
- March
- 1 Day
...operating v capital expenses, the Balance Sheet, the Profit and Loss Account, the Cash Flow Statement, key financial rations and key finance terminology Break 1 11:00... Learn about: Financial Managers, Financial Training, Financial Terms...
- Short course
- Leedsand5 other venues
- Birmingham, Edinburgh, London, Manchester, Nottingham
- Intermediate
- October
...of putting a client on 'Stop' without the knowledge of the Sales person or Buyer Increased enjoyment in the role Positive impact on cash flow and margin... Learn about: Credit Control, Credit Counselling, Accounting and Finance...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Advanced
- March
...utilise this to your customers delight How to develop an awareness of competitors and how to use this to improve your own service Using current case studies... Learn about: Customer Retention, Customer Service Skills, Customer satisfaction...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Advanced
- March
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Understand... Learn about: Customer Service, Customer Manager, Customer Service Skills...
- Short course
- Leedsand5 other venues
- Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- March
- 1 Day
...Engaging stakeholders 3. Designing and event and creating buy in from the stakeholders 4. Use of creative facilitation techniques 5. Managing the process... Learn about: Sales Techniques, Problem Solving, Customer satisfaction...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- November
...12:45 - 13:45 Lunch 13:45 - 14:30 The Power of Questions (A questioning framework designed to elicit the true meaning of the message being received... Learn about: Relationship Counselling, Counselling Psychology, Team Leadership...
- Short course
- Leedsand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, London, Manchester
- Intermediate
- August
...they prefer in different situations and the results are analysed, highlighting delegates' strengths and weaknesses. Role-plays are devised and practised... Learn about: Communication Skills, Customer Retention Strategy, Telephone answering...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
...issues of appraisal Produce an opportunity to share ideas about, and experiences of, appraisal. Appraisee Training - Timetable 09.30 - 10.00 Coffee... Learn about: Appraisee Training, Marketing Communications, Marketing Processes...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- May
...10:00 Coffee & Introduction 10:00 - 10:30 What makes for good customer care 10:30 - 11:00 Getting it Right - Building on your Good Practices 11:00... Learn about: Customer Manager, Customer Care, Customer Service Skills...
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Can’t thanks Alam enough for helping me enrol ! He made this things very easy for me and was pleasant and professional. I have to recommend them as I received excellent support from them.
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My tutor seddique has been great for SIA training courses. He always come back quickly and gave the advice I needed to move forward. He has given great tips and links to further learning.
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THE TUTOR AND THE COURSE CONTENT WERE FANTASTIC, GIVEN THE OPPORTUNITY I WILL BE RETURNING TO THE RUSSBRIDGE ACADEMY TO DO MY NEXT ASSESSOR COURSE.
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- Course
- Sheffieldand26 other venues
- London, Stratford, Wood Green, Croydon, Harrow, Mitcham, Barking, Greenwich, North Acton, Elephant & Castle, Oxford ...
- Intermediate
- 13 Jun 2024
- 8 Days
...This course is specifically designed for individuals wishing to become trainers for SIA compliant courses such as: Door Supervision Security Guarding... Learn about: Potential problems, Conflict Management, Adult Learning...
...This course is specifically designed for individuals wishing to become trainers for SIA compliant courses such as: Door Supervision Security Guarding... Learn about: Potential problems, Conflict Management, Adult Learning...
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Can’t thanks Alam enough for helping me enrol ! He made this things very easy for me and was pleasant and professional. I have to recommend them as I received excellent support from them.
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My tutor seddique has been great for SIA training courses. He always come back quickly and gave the advice I needed to move forward. He has given great tips and links to further learning.
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THE TUTOR AND THE COURSE CONTENT WERE FANTASTIC, GIVEN THE OPPORTUNITY I WILL BE RETURNING TO THE RUSSBRIDGE ACADEMY TO DO MY NEXT ASSESSOR COURSE.
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THEIR STAFF AND TRAINER ARE EXCELLENT. TRAINER ANSWERED EVERY QUEATION AND SUPPORTED US ALL WHERE NEEDED AND NOTHING WAS TOO MUCH TROUBLE. THANKS RUSSBRIDGE ACADEMY COMING SOON FOR MY NEXT COUTSE.
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EXCELLENT COURSE AND TRAINER MICHEAL AS WELL. ANSWER EVERY QUESTION ACCORDINGLY & SUPPORT US ALL WHERE NEEDED.
EVERYTHING WAS VERY NICE
THANKS RUSSBRIDGE ACADEMY
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A very good course. The trainer was very engaging and very thorough.
everything has done very well, Thanks .
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- Training
- Leedsand34 other venues
- London, Stratford, Wood Green, Croydon, Harrow, Mitcham, Barking, Greenwich, North Acton, Elephant & Castle, Oxford ...
- 08 Jul 2024
- 3 Weeks
- Internship
...aesthetic trainer, Beauty schools, care home and Care Instructor, Dog Grooming, Driving Instructors, NHS Trusts, various police and military forces... Learn about: Education Management, Trainer education, Education Studies...
...aesthetic trainer, Beauty schools, care home and Care Instructor, Dog Grooming, Driving Instructors, NHS Trusts, various police and military forces... Learn about: Education Management, Trainer education, Education Studies...
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THEIR STAFF AND TRAINER ARE EXCELLENT. TRAINER ANSWERED EVERY QUEATION AND SUPPORTED US ALL WHERE NEEDED AND NOTHING WAS TOO MUCH TROUBLE. THANKS RUSSBRIDGE ACADEMY COMING SOON FOR MY NEXT COUTSE.
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EXCELLENT COURSE AND TRAINER MICHEAL AS WELL. ANSWER EVERY QUESTION ACCORDINGLY & SUPPORT US ALL WHERE NEEDED.
EVERYTHING WAS VERY NICE
THANKS RUSSBRIDGE ACADEMY
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A very good course. The trainer was very engaging and very thorough.
everything has done very well, Thanks .
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