Commercial Telephone Skills

Training

In Torquay

Price on request

Description

  • Type

    Training

  • Location

    Torquay

Facilities

Location

Start date

Torquay (Devon)
See map
Ripple, Lustleigh House 27 Hartop Road St Marychurch, TQ1 4QH

Start date

On request

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Reviews

Course programme

How We Train Phone Skills- By Developing a Commecial Awareness within your Team

Any member of your team who is required to use the telephone to contact existing customers or prospects, and any member of your team who is required to respond to telephone enquiries from existing customers or prospects, is holding a position of tremendous influence within your company. Are you providing them with the skills, knowledge and support to ensure that they are representing your company in the most positive way? Are they "commercial aware" when speaking with customers or prospects? Are you confident that they are maximising the sales opportunities when taking orders? Are they asking the right questions?

At ripple® we can fully appreciate the demands on your team that stem from using the telephone as a business generating tool, and we know how the image of your company can be greatly enhanced by a workforce that is fully trained, fully motivated, and fully in tune with the telephone's proper use.

And We don't just teach the theory

Our clients all benefit from a tailor made course that not only addresses their specific needs, but that also includes 'live' calls. This 'hand holding' session, in a real life situation in their place of work, is vital in providing all who take part with the confidence and the belief that they can do it!

Telephone Skills Training with a difference.

  • Training Programmes designed to deal with your issues
  • Not just the theory but with Live Call Coaching delivered with every Programme
  • Training delivered by a professional, friendly team with many years of practical experience making calls to, and receiving calls from, all market sectors
  • Focus is on developing a Commercial Awareness within your team
  • Cost Effective, Relevant and Affordable

Commercial Telephone Skills

Price on request