course-premium

Core Sales Skills – Level 2

4.8
5 reviews
  • I have to say this training has had a huge impact on my professional development. It has helped me identify key areas on which I can improve when I return to my organisation. The training was very good overall and the customer service team were very professional and warm.
    |
  • Excellent trainer, the teaching was awesome. Great support team. Thank you LCT, I really had a wonderful time at LCT.
    |
  • We were generally happy with the course, we learnt a lot and have grasped a lot. We are looking forward to coming back here.
    |

Short course

In London

£ 2,850 + VAT

How to deal with client objections and still get the sale

  • Type

    Short course

  • Level

    Intermediate

  • Location

    London

  • Duration

    1 Week

  • Start date

    Different dates available

Would you like to build a more profound and lasting relationship with your clients and to develop a key account focus? If the answer is yes, then this course is perfect for you!

Emagister uploaded on its platform the level 2 of the new Core Sales Skills course! Thanks to this programme, you will understand how to move towards a consultative selling model, identifying the root cause of your clients’ issues and offering them the best solutions.

The Core Sales Skills course teaches you how to mix elements such as influence, product knowledge and people skills to increase the organisations profitability and how to use market and competitor knowledge to get the lead and carve the best solutions, maximising customer relationship management and creating a personal development plan with coaching provided throughout the course through practical exercises!

Are you ready for this new experience? Visit emagister.co.uk and find out all about it!

Facilities

Location

Start date

London
See map
3 Shortlands, Hammersmith, London, W6 8DA

Start date

Different dates availableEnrolment now open
Different dates availableEnrolment now open
Different dates availableEnrolment now open

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Reviews

4.8
excellent
  • I have to say this training has had a huge impact on my professional development. It has helped me identify key areas on which I can improve when I return to my organisation. The training was very good overall and the customer service team were very professional and warm.
    |
  • Excellent trainer, the teaching was awesome. Great support team. Thank you LCT, I really had a wonderful time at LCT.
    |
  • We were generally happy with the course, we learnt a lot and have grasped a lot. We are looking forward to coming back here.
    |
100%
4.7
excellent

Course rating

Recommended

Centre rating

Priscilla Thorpe

4.5
29/10/2016
What I would highlight: I have to say this training has had a huge impact on my professional development. It has helped me identify key areas on which I can improve when I return to my organisation. The training was very good overall and the customer service team were very professional and warm.
What could be improved: .
Would you recommend this course?: Yes

Nasema Abdeen

4.5
13/09/2016
What I would highlight: Excellent trainer, the teaching was awesome. Great support team. Thank you LCT, I really had a wonderful time at LCT.
What could be improved: .
Would you recommend this course?: Yes

Dorcus Galelemogwe

5.0
06/06/2016
What I would highlight: We were generally happy with the course, we learnt a lot and have grasped a lot. We are looking forward to coming back here.
Would you recommend this course?: Yes

Sheila Xatse

5.0
06/06/2016
What I would highlight: My overall assessment of the assessment of the training programme was very useful. I learnt certain things that were not practiced in my organisation which I can bring on board.
Would you recommend this course?: Yes

Engin Sonbay

5.0
18/12/2014
What I would highlight: I enjoyed training with LCT. I will certainly recommend this organisation to my colleagues.
What could be improved: .
Would you recommend this course?: Yes
*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2017

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 15 years

Subjects

  • Sales Training
  • Sales
  • Coaching
  • Core Sales Skills
  • Sales skills
  • Selling
  • Pitching Mastery
  • Sales Presentation
  • Relationship Building
  • Strategic Sales
  • Customer Service Managers
  • Account Handlers
  • Key Principles of Selling
  • Selling Style
  • Selling Skill
  • Strategies
  • Strategic Decision
  • Strategic Business
  • Customer Relationship Management
  • Sales Techniques

Course programme

Key Principles of Selling
Increasing opportunities for new business
Strategies for hitting and surpassing your targets
Developing streams of income: New business vs. Existing customers
How to deal with client objections and still get the sale
Maintaining professionalism during the sales process to create a long term focus while gaining short and mid-term wins
Apply the ‘Aristotle Principle of Persuasion’

Sales Presentation and Pitching Mastery
How to be more effective and charismatic during sales presentations
How to deal with presentation challenges for individual client meetings vs selling to a procurement team
How to bring separate viewpoints together to still leave with a sale
The elevator pitch
How to present more confidently and describe your products and services using customers’ needs
Moving from transactional selling to consultative selling
Practical exercises and coaching to help you grow and improve

Relationship Building
Become an a trusted advisor to your client
Using advanced influencing skills to connect to your client and get them to reveal more
Selling across different cultures, code and practices
Understanding your personal brand in sales
Mastering emotional intelligence and positive psychology
Explore psychometric profiling of yourself and clients
Making a plan to increase loyalty and pin that to profitability
Feedback of individual strategy assignment

Dealing with Difficult Clients
Problem clients and handling the effects of their action/inaction
5 different types of difficult buyers
5 things you must never do while handling a customer objection
Winning back lost business and raising the stakes
Using refined communication strategies of world’s leading business coaches and entrepreneurs to deal with any problem
Buyer’s expectations of suppliers

Strategic Sales
Motivating yourself and your team to be results focused
Dealing with ‘C Level’ selling – selling to the board
Getting ‘buy in’ for internal stakeholders to improve strategy
Increase conversion ratios and customer feedback ratings
Create a success roadmap
Develop your own personal development plan for post course success

Core Sales Skills – Level 2

£ 2,850 + VAT