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Discipline and Grievance Training Course

Course

Inhouse

£ 949 VAT exempt

Description

  • Type

    Workshop

  • Methodology

    Inhouse

  • Class hours

    8h

  • Duration

    1 Day

Every business needs to have managers who are able to handle disciplinary issues in the workplace effectively, this Discipline and Grievance Training Course is  essential learning.Taylor Mason Training delivers professional and accredited training & development solutions to a wide range of organisations across the spectrum, encompassing FTSE 100 companies, Public sector organisations through to SMEs.

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Subjects

  • Performance Management
  • Discipline and Grievance
  • Equal Opportunities
  • Employee Relations
  • Employee Retention
  • Employment Ethics
  • Employee Management
  • HR Practices
  • Performance Appraisal
  • Performance evaluation

Teachers and trainers (1)

Taylor Mason

Taylor Mason

Very Experienced Trainers

All our trainers are experts in their field, most of which have worked for us for some time. From 1-1 coaching to complex change programmes we have the skills and experinece. We cover, Human Resouces, Communicaton Skills, Leadership and Supervision, Microsoft & IT, Sales & Marketing, Personal Development, Health & Safety, Project Management, PA & Office Skills,

Course programme

What you learn:

  • Describe the key features of their organisations process and policies on conduct, capability, discipline, grievances and appeals
  • List the key skills and qualities that a manager needs to employ when dealing with these issues
  • Explain the legal background to these issues, and the reasons why processes and policies need to be followed
  • Give effective and constructive feedback on performance and conduct, and deal with minor issues informally
  • List the key issues which managers need to consider while conducting the investigation into performance or discipline cases, to ensure that problems are investigated thoroughly and objectively
  • Deal effectively with problems and objections which they may experience when managing conduct or capability
  • Produce an action plan for transferring the learning from the course back into the workplace

During the course you cover:

  • Scene Setting and background – Why formal policies on these issues exist, and the benefits of having them
  • Overview of legislation on these issues, including legal requirements for following organisational policies and processes
  • Skills and Qualities needed to manage these processes effectively, including a personal audit of own skills levels
  • Resolving problems informally – when might this be appropriate, and how to give constructive, effective feedback to staff
  • Conduct and Capability – The differences, and the processes used to manage each issue
  • Managing Grievances and Appeals – Key Requirements of the Processes Conducting the Investigation Thoroughly and Impartially
  • Managing Performance Effectively – How to avoid accusations of Bullying
  • How to Handle Objections or Rebuttals from staff Personal Action Planning Course Evaluation and Close

Additional information

Discipline and Grievance Training Course In-house – £949 per day
Duration: This course is delivered over: 1 day
*All prices are excluding travel charged at 45 pence per mile

Discipline and Grievance Training Course

£ 949 VAT exempt