GBS Corporate Training UK courses

...and something of a chore. Not an ideal mind-set for the appraiser, and certainly not for the appraisee, for whom their annual appraisal is a significantly... Learn about: Persuasion Skills, Motivational objectives, Appraisal Skills...

...Avoid redundant phrases, unnecessary jargon, clichés and bias. Use sentences and paragraphs correctly. Suitable for: Staff who communicate business information... Learn about: Quality Training, Business Writing, Report Writing...

...a positive and straightforward style making and refusing requests giving and receiving criticism. Communication Techniques: conveying information and ideas... Learn about: Conflict Resolution, Communication Training, Interpersonal Communication...

...straightforward avoiding aggression and conflict. Personality Projection: using personal strengths making an impression body language avoiding bad habits... Learn about: Visual Aids, Interpersonal Communication, Voice Projection...

...to yourself moving from 'can't do' to 'can do' to 'I've done it'. Gaining Support: how to ask for help whilst maintaining self-esteem developing a positive and assertive attitude... Learn about: Presentation techniques, Assertiveness Training, Confidence Training...

...increasing the readiness of others to accept proposals practising coping with aggression blocks to the influence situation seeking differing options... Learn about: Situational Leadership, Negotiation techniques, Skills Communication...

...Suitable for: Those whose work depends on effective relationships with others where misunderstandings and poor judgment are to be avoided. Objectives... Learn about: Skills Communication, Social Skills, Active Directory...

...contribution to organisational success, through to quality assuring the learning processes. The emphasis is on the strategic and tactical management... Learn about: Human Resources, Training and development, Learning and Development...

...the discipline and grievance procedure whose responsibility is it to enforce policy? reasons for consistency. Legislation: understanding legislation...

...and challenging contributions active listening. Facilitation in Meetings: the reasons for facilitation the importance of control controlling the discussion...

...and techniques to ensure staff perform to the peak of their abilities. It covers dealing with the 'Star', the 'Average', the 'Peaked' and the 'Poor' Performer...

...the needs of the customer - the art of asking questions. The Debtor: analysis of type researching the facts identifying the decision maker the approach to adopt...

...Levels of Control: the case for tight control by the facilitator the case for allowing the group to freewheel ground rules. Achieving Results...

...aims top down or bottom up planning. Your Present Position: SWOT analysis PESTLE analysis what makes for success today and for the future? Monitoring and Control...

...Programme managers and Programme Directors. It would also be relevant for senior or very experienced Project Managers and Business Managers who have...

...First Contact: recognising the importance of initial contact and effects of prior conditioning breaking down barriers to interaction recognising the importance...

...strengths and weaknesses examining current relationships. Client Centred Needs Identification: organisational, business and strategic needs a systematic approach...

...The course is particularly relevant for people who are the key internal contacts for major customers. Managers and senior staff who provide the link between...

...journals field research total available market estimation of market growth competitors' growth analysing the data. Pricing Strategy: pricing theory pricing for profit...

...approach and style and impact Develop a personal action... Learn about: Strategy Development, Style and impact, 6 Point plan...