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Realistic in attitude and planning - realise that individuals have work and life to contend with. Very responsive and understanding yet get results and consistently receive excellent feedback about them. Support offered to staff was bespoke and well received and unlike what we had previously experienced in the past from other companies. All fears were unfounded and realised quickly.
Staff have incredible knowledge and are personable and friendly and also install confidence and are pleasing in that they can offer literacy and numeracy included as well as confidence building also and this has been very useful! Secure and confident in their abililty at all times.
Actually do what they say they can do! They provide professional and qualified staff that have real work and life experience and are approachable and amenable an can deal with all ages and abilities. Staff known by name and were constant - communication was faultless at all times, Creative and fresh always. Frank and in-depth and create excellent solutions to training needs. Tailor each visit as required and work outside of traditional business hours to deliver their services and will do evenings and weekends if needed. Also will meet in or out of company - excellent flexibility.← | → -
Professional and deliver - friendly staff and always helpful and communicate /meet appointments consistently. Named Assessor who stayed the course & supported without fail and all other SDL staff were constant too! Fantastic feedback from staff who were learners.
Very pleased with service and outcomes - their knowledege base is practical & informative at all times and will use always from now on. Responsive and offer a more personalised service that is not about numbers or sales! Genuinely work with you to achieve and develop your staff. Customer service is excellent.
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Staff have been developed at the same time and have all recognised the need for C.Service and a consistent approach in dealing with clients and SDL used our business aims to take this forward & managed to translate them to a training course that also rewards with a national qualification - and this has really increased business & also has saved on recruitment & also helped retention.
We employ all ages & experiences and no one was left out! All staff reported being pleased with the services and gave positive evaluations that cited SDL as being very supportive, friendly and approachable at all times. Positive & encouraging feedback. We will continue to work with them.
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- NVQ
- Horncastleand2 other venues
- On Site, Lincolnshire
- 6 Months
...This qualification reflects the qualification structure for the Level 2 NVQ in Customer Service published by the ICS. It uses the associated National Occupational...
...This qualification reflects the qualification structure for the Level 2 NVQ in Customer Service published by the ICS. It uses the associated National Occupational...
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Realistic in attitude and planning - realise that individuals have work and life to contend with. Very responsive and understanding yet get results and consistently receive excellent feedback about them. Support offered to staff was bespoke and well received and unlike what we had previously experienced in the past from other companies. All fears were unfounded and realised quickly.
Staff have incredible knowledge and are personable and friendly and also install confidence and are pleasing in that they can offer literacy and numeracy included as well as confidence building also and this has been very useful! Secure and confident in their abililty at all times.
Actually do what they say they can do! They provide professional and qualified staff that have real work and life experience and are approachable and amenable an can deal with all ages and abilities. Staff known by name and were constant - communication was faultless at all times, Creative and fresh always. Frank and in-depth and create excellent solutions to training needs. Tailor each visit as required and work outside of traditional business hours to deliver their services and will do evenings and weekends if needed. Also will meet in or out of company - excellent flexibility.← | → see all -
Professional and deliver - friendly staff and always helpful and communicate /meet appointments consistently. Named Assessor who stayed the course & supported without fail and all other SDL staff were constant too! Fantastic feedback from staff who were learners.
Very pleased with service and outcomes - their knowledege base is practical & informative at all times and will use always from now on. Responsive and offer a more personalised service that is not about numbers or sales! Genuinely work with you to achieve and develop your staff. Customer service is excellent.
← | → see all
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Staff have been developed at the same time and have all recognised the need for C.Service and a consistent approach in dealing with clients and SDL used our business aims to take this forward & managed to translate them to a training course that also rewards with a national qualification - and this has really increased business & also has saved on recruitment & also helped retention.
We employ all ages & experiences and no one was left out! All staff reported being pleased with the services and gave positive evaluations that cited SDL as being very supportive, friendly and approachable at all times. Positive & encouraging feedback. We will continue to work with them.
← | → see all
- Short course
- Lincoln
- 1 Day
...for its members to practice the skills needed to establish and maintain a relationship, including listening, reflecting and confidentiality...
- Vocational qualification
- Grantham
- 1 Year
...Suitable For This course is designed as a training programme and is suitable for those preparing for work in the construction industry as a bricklayer... Learn about: Full Time, Basic IT, Construction Training...
- Course
- Stamford
- 4 Weeks
...to seek immediate employment, or who are learning English in order to gain the IELTS qualification in itself, will practise from the General Training Module...
- Course
- Grimsbyandanother venue.
- Nottingham
...You will cover a set of 12 mandatory units to enable you to understand the licensing legisation. Suitable for: This course is ideal for anyone who... Learn about: Personal Licence...
- A Level
- Stamford
...Access to Higher Education (for students aged 19+) A 1 year full-time course or available as a part-time course over 2 years Duration The full-time course...
- Short course
- Stamford
- 1 Day
...Negotiate with confidence Develop lasting relationships with those they negotiate with, whether staff, clients, suppliers and colleagues See what the other...
- Short course
- Grimsby
...The Level 2 Course Content Mandatory Units G1 Ensure your own actions reduce risks to Health and Safety G5 Give clients a positive impression of yourself...
- Short course
- Grimsby
- Beginner
- Different dates available
- 2 Days
...2 intensive days plus case studies. To enable the student to confidentally practice Reflexology and follow safe practice at work. Suitable... Learn about: Reflexology Course, Foot reflexology...
- Course
- Grimsbyand4 other venues
- Doncaster, Sheffield, Leeds, Rotherham
- 3 Days
...Using a first aid kit. Simple record keeping. Treatment of an unconscious casualty. Heart attacks. Resuscitation. Shock. Choking. Bleeding. Burns and scalds...
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Have completed my qualification and many thanks to SDL who have been really good - thanks to all of you. Have now started in the new position and am ready to start supervising my new team. Well worth it.
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Excellent service & value for money - treated extremely well at all times and fully supported throughout the duration of the qualification. Fantastic staff, approachable and good fun too! Instantly felt confident and assured in all undertakings. Will have no hesitation in recommending to everyone I know personally and business contacts.
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Open and flexible to all learners. SDL are highly experienced at delivery of Management training & also incredibly supportive to each individuals need(s). Units are selected in consultation & agreement and individually planned with all concerned. Career development is planned and what progression is available/suitable. SDL staff are responsive & provide an exemplarly service and are a pleasure to work with at all times!
Knowledge, Trust and Support offered - each learner is treated as an individual and feedback has been excellent. Assessor and Verifier are personable & interested and this is continually shown - their approachability is a real find!!! They search out funding opportunities if available and for those that cannot access their rates are fair & certainly value for money as they work hard and efficiently and always in constant communication.← | →
- NVQ
- Blended in On Siteandanother venue.
- Lincolnshire
- 6 Months
...Suitable for all types and sizes of businesses including small /micro businesses who are developing. A suitable management qualification for those...
...Suitable for all types and sizes of businesses including small /micro businesses who are developing. A suitable management qualification for those...
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Have completed my qualification and many thanks to SDL who have been really good - thanks to all of you. Have now started in the new position and am ready to start supervising my new team. Well worth it.
← | → see all
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Excellent service & value for money - treated extremely well at all times and fully supported throughout the duration of the qualification. Fantastic staff, approachable and good fun too! Instantly felt confident and assured in all undertakings. Will have no hesitation in recommending to everyone I know personally and business contacts.
← | → see all
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Open and flexible to all learners. SDL are highly experienced at delivery of Management training & also incredibly supportive to each individuals need(s). Units are selected in consultation & agreement and individually planned with all concerned. Career development is planned and what progression is available/suitable. SDL staff are responsive & provide an exemplarly service and are a pleasure to work with at all times!
Knowledge, Trust and Support offered - each learner is treated as an individual and feedback has been excellent. Assessor and Verifier are personable & interested and this is continually shown - their approachability is a real find!!! They search out funding opportunities if available and for those that cannot access their rates are fair & certainly value for money as they work hard and efficiently and always in constant communication.← | → see all
- Course
- Lincoln
...concerned before the course begins. Workbooks and Certificates are provided and all courses are for up to 12 people in any one session unless otherwise stated...
- Vocational qualification
- Grantham
- 1 Year
...Building methods & construction technology Cavity walling forming masonry structures Information, quantities & communicating with others Safe working practices... Learn about: Construction Training, Full Time...
- Course
- Stamford
- 1 Year
...definitions Intensive examination skills practice...
- Course
- Grimsbyandanother venue.
- Sheffield
- 4 Days
...Suitable for: Anyone wishing to work as a Door Supervisor in England and Wales. Anyone wishing to work as a Door Supervisor in England and Wales. Anyone...
- BTEC
- Stamford
- 1 Year
...activities and demands. Assessment is continuous throughout the course. An overall grade for the qualification is awarded. Progression/career opportunities...
- Short course
- Stamford
- 1 Day
...Start confidently. Communicate information clearly and effectively. Gain and keep the audience's attention. Project a professional, accomplished image...
- Short course
- Grimsby
- Advanced
...to the planning and implement of promotional activities The Key Skills Units are: 1. Communication (Level 2) 2.Application of number (Level...
- Short course
- Grimsby
- Advanced
- Different dates available
- 2 Days
...You will learn the Reiki Master symbol, which can be used to enhance your own energy and the Reiki healing process. Includes attunement, instruction... Learn about: Reiki Course, Reiki Master, Reiki teacher...
- Training
- Grimsbyand7 other venues
- Hull, Leeds, Nottingham, Sheffield, Rotherham, Wakefield, York
- Different dates available
...We have lots of fantastic packages available to suit all budgets. We use only the highest-quality hair and training products in all of our training courses... Learn about: Hair extension, Hair Removal, Beauty Therapist...