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Quality circles and kaizen teams

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Business studies students often come across the concept of quality circles, or "Kaizen". What does this mean and what are the practicalities of using Kaizen in a quality management ...  see all
Type: Revision
Source: tutor2u.net
Format: HTML
Language: English

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Quality circles and kaizen teams
Business studies students often come across the concept of quality circles, or "Kaizen". What does this mean and what are the practicalities of using Kaizen in a quality management system?
We saw in our revision note on total quality management that a key principle of quality management is that of "continuous improvement".
Continuous improvement means just what it says. It is a philosohy that encourages all employees in an organisation so that they perform their tasks a little better every day. It starts from the assumption that business processes (e.g. production methods, purchasing, recruitment) canalwaysbe improved.
So why the use of the...