Sales and Telesales

Course Content

Award:
NVQ Level 2

What's it all about?:
Sales is an essential skill in most working environments. Whether you consider yourself a born sales person, or you are feel that you would benefit from addition sales skills, this course is for you. Utilising a range of practical workshops in conjunction with assessment and coaching methods, our aim is to help you improve your performance and confidence to sell, and for you to gain a nationally recognised qualification. This is one of the first courses of its kind in the South West and is beneficial to anyone who deals with sales or in a customer focused environment which involves selling to businesses or consumers.

This level 2 programme is specifically for front line sales staff, however we use a diagnostic process to identify which is the right level for you.

Progression:
After successful completion of this course you may progress to other level 3 qualifications at the College.

Entry Requirements:
Although there is no formal qualification requirements for entry, you must be able to meet the minimum number of units for NVQ assessment in the work place. Contact the College for more details.

Please contact the Employer Gateway on 01752 305026 to discuss the course in detail. If you feel the course is right, you will be required to meet a tutor for an informal interview to ensure that the course is correct for you, and that you can meet the requirements set by the qualification.

Duration: six to nine months

Business Benefits:
These are hard times for many businesses, and one thing we can always improve on is sales performance. This course offers a high value solution to training staff with sales skills. Where required we will work with you to monitor performance improvements and measure how they have effected company turnover. The programme can be offered for individual members of staff, or as a company wide solution. The programme can be changed in order to meet the specific needs of your business, and using E-Learning technology including E-portfolio and Virtual Learning Environments, we can help you develop remote workforces. Contact the Employer Gateway for more details.

Course Overview
What does the course involve?:

This programme offers you a number of opportunities to improve your performance in sales. You will be able to select from a number of professional workshops to learn and improve skills essential to successful selling, delivered either on College site, or at your workplace depending on the number of students. In addition, you will receive ongoing assessment in the workplace through an NVQ programme that, when successfully completed will provide you with a nationally recognised qualification in sales. Through out the course your tutor will also be able to offer coaching to help hone your skills.

When can I study?:
Delivered in the workplace at times to suit you

Are there any exams?:
Assessment is delivered entirely in the workplace. The qualification has over 18 units, from which you will be required to select six units to meet your specific needs. Assessment involves gathering a range of work-based evidence to show how you are working at the standards set in the selected units. A range of assessment methods can be used to suit your working environment. You are fully supported by your tutor in the collection of evidence. There is no exam for this course.
Course Facts

• Apply Now

Start Date:
1 January 2010

End Date:
30 June 2010

Course Type:

Part-time

Location:
Goschen Centre

Instalments:

Material Fees:


Level:
Intermediate

Course Code:
TS2

Certain "part-time" courses may become "full-time" courses if additional courses are taken.

If you are aged 16-18, due to Government funding, tuition fees are not applicable for your course (Please note: this does not apply to foundation degrees).

Please note that fees quoted apply to courses starting in the academic year 2009/10 (August 2009 - July 2010). There may be a slight increase in fees for courses starting 2010/11.

• Apply Now

Start Date:
1 February 2010

End Date:
31 July 2010

Course Type:

Part-time

Location:
Goschen Centre

Instalments:

Material Fees:


Level:
Intermediate

Course Code:
TS2

Certain "part-time" courses may become "full-time" courses if additional courses are taken.

If you are aged 16-18, due to Government funding, tuition fees are not applicable for your course (Please note: this does not apply to foundation degrees).

Please note that fees quoted apply to courses starting in the academic year 2009/10 (August 2009 - July 2010). There may be a slight increase in fees for courses starting 2010/11.

• Apply Now

Start Date:
1 March 2010

End Date:
31 August 2010

Course Type:

Part-time

Location:
Goschen Centre

Instalments:

Material Fees:


Level:
Intermediate

Course Code:
TS2

Certain "part-time" courses may become "full-time" courses if additional courses are taken.

If you are aged 16-18, due to Government funding, tuition fees are not applicable for your course (Please note: this does not apply to foundation degrees).

Please note that fees quoted apply to courses starting in the academic year 2009/10 (August 2009 - July 2010). There may be a slight increase in fees for courses starting 2010/11.

• Apply Now

Start Date:
1 April 2010

End Date:
30 September 2010

Course Type:

Part-time

Location:
Goschen Centre

Instalments:

Material Fees:


Level:
Intermediate

Course Code:
TS2

Certain "part-time" courses may become "full-time" courses if additional courses are taken.

If you are aged 16-18, due to Government funding, tuition fees are not applicable for your course (Please note: this does not apply to foundation degrees).

Please note that fees quoted apply to courses starting in the academic year 2009/10 (August 2009 - July 2010). There may be a slight increase in fees for courses starting 2010/11.

• Apply Now

Start Date:
1 May 2010

End Date:
31 October 2010

Course Type:

Part-time

Location:
Goschen Centre

Instalments:

Material Fees:


Level:
Intermediate

Course Code:
TS2

Certain "part-time" courses may become "full-time" courses if additional courses are taken.

If you are aged 16-18, due to Government funding, tuition fees are not applicable for your course (Please note: this does not apply to foundation degrees).

Please note that fees quoted apply to courses starting in the academic year 2009/10 (August 2009 - July 2010). There may be a slight increase in fees for courses starting 2010/11.